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Western Forest Products
Western Forest Products

Customer Support Specialist

Posted 4 days ago

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Job Details

Part Time

Category

Accounting Administrative Sales and Marketing

Location

Toronto, ON Queensborough, ON

Salary

dollar sign45 to 50 per hour (plus commission)

Job Description

What You’ll Do:

  • Assist customers via live chat, email, and phone in a timely and professional manner

  • Provide accurate details regarding products, services, and account-related questions

  • Resolve issues efficiently while maintaining a high level of customer satisfaction

  • Escalate complex matters to the appropriate team when required

  • Keep clear and up-to-date records of all customer interactions

What We’re Looking For:

  • Excellent written and verbal communication skills

  • Strong problem-solving abilities with attention to detail

  • Comfortable using basic computer systems and multitasking

  • Self-motivated with the ability to work independently

  • A customer-first mindset and a positive, professional attitude

About Western Forest Products

At Western Forest Products, we’re building a more sustainable future through responsibly sourced, high-quality wood products. Headquartered in Vancouver, British Columbia, with operations across coastal B.C. and Washington State, we are a global supplier trusted for our craftsmanship and commitment to excellence. As a forward-looking company, we invest in modern manufacturing and innovative, sustainable forestry practices that support the long-term health of our forests and communities. We’re a growing, diverse team that hires regularly across a range of roles, including office-based and remote opportunities. If you’re looking to grow your career while making a meaningful impact, you’ll find your place here. Join us and help shape the future of sustainable forestry.

Industry

Goods and Products Manufacturing Wholesale

Company Size

1001-5000 employees

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Application closing date is 2026-06-12

Current Openings

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