Overnight Customer Support Advocate
Posted Yesterday
Job Details
Location
Salary
25 to 30 per hour (plus commission)
Job Description
We are currently hiring an Overnight Customer Support Advocate to assist customers during evening and overnight hours This role is ideal for someone who is reliable, calm under pressure, and comfortable working independently in a remote or hybrid environment
Key Responsibilities:
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Respond to customer inquiries through email chat and phone during overnight shifts
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Provide clear and helpful information about services
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Resolve basic issues and concerns in a professional manner
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Update customer records and document interactions
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Escalate urgent or complex issues when needed
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Maintain a positive and supportive customer experience
Qualifications:
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Secondary school diploma or equivalent
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Strong communication skills in English
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Basic computer and typing skills
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Ability to stay focused and attentive during overnight hours
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Dependable and able to work independently
This role offers flexible full-time and part-time overnight shifts and is a great opportunity to build experience in customer support within a supportive environment
About Align Technology
Industry
Goods and Products Health Care ManufacturingCompany Size
10,000+ employees
Application closing date is 2026-06-08
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