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Align Technology
Align Technology

Customer Service Representative

Posted 2 hours ago

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Job Details

Full Time

Category

Health Care Retail Sales and Marketing

Location

Toronto, ON Scotia, ON

Salary

dollar sign25 to 30 per hour (plus commission)

Job Description

Align Technology is seeking a friendly and reliable Customer Service Representative to join our team This entry-level role is ideal for someone who enjoys helping others and is comfortable working both from home and in the office

Key Duties:

  • Respond to customer inquiries by phone, email, or chat

  • Provide clear and helpful information about products and services

  • Resolve basic customer concerns in a polite and professional manner

  • Update customer records and notes in the system

  • Escalate more complex issues to the appropriate team

  • Support general administrative tasks as needed

Requirements:

  • High school diploma or equivalent

  • Strong communication skills in English

  • Basic computer skills and ability to learn new systems

  • Positive attitude and customer-focused approach

  • Ability to work independently and as part of a team

About Align Technology

At Align Technology, we’re transforming lives by advancing the journey to a healthy, confident smile. As a global leader and pioneer in clear aligners, we continue to innovate with technologies like Invisalign, iTero, and exocad, trusted by doctors in over 100 markets worldwide. We’re a fast-growing, diverse, and forward-thinking team, hiring frequently across a variety of roles, including remote opportunities. If you’re looking to make an impact while growing your career, you’ll find your place here. Join us and help shape the future of digital dentistry.

Industry

Goods and Products Health Care Manufacturing

Company Size

10,000+ employees

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Application closing date is 2026-06-06

Current Openings

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