Utilities Security Operations Centre Manager

A career within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability.
Meaningful work you'll be part of

As an Utilities SOC Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:
• Lead PwC's day to day SOC for Power and Utilities Companies
• Responsible for 24x7 Managed Detection and Response operations for Power Sector clients
• Manage the 24x7 team for security threat detection and response
• Build services and strategy to obtain market share and lead the MDR services for the sector
• Working in collaboration with a team of cybersecurity specialists, plan and manage small to large complex client MDR implementation on time, within budget while meeting client expectations
• Deliver the IT & OT cybersecurity MDR services for Power and Utilities Companies
• Clarifying and reinforcing the roles and responsibilities of select cybersecurity stakeholders, and the corresponding selection flows
• Providing our sourcing recommendations for cybersecurity systems and services
• Delivering operational & management security metrics of each one of the security services to provide visibility about performance of the services
• Supporting identification of relevant security technologies to use as part of a cybersecurity program
• Coach and train new and/or more team members to become an integral part of the Security Architecture team, Cybersecurity & Privacy Consulting practice and PwC family

Experiences and skills you'll use to solve
• Essential experience: Candidates will be asked to demonstrate their experience in design and implementing MDR services for energy and power sectors
• Strong Cybersecurity Operations experience in the Power and Utilities sector. Specifically for MDR (Managed Detection and Response services) for IT and OT environments
• Experience delivering in scrum, agile, waterfall and other methodologies
• An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work
• Essential skill: Candidates will be asked to demonstrate their extensive experience in translating a client's business requirements into services that can be delivered via MSS
• Good oral and written communication skills, including business presentations, technical writing, and facilitating senior level stakeholder discussions. Candidates will be asked to demonstrate how they can communicate complex technical concepts in terms that are understandable to senior executives
• Effective skills in workshop facilitation, listening to client needs, understanding what was already done, pain points and designing deliverables to fit requirements
• Track developments and changes in business, technology and threat environments to ensure they are addressed in our client's security strategy
• A firm understanding of cybersecurity frameworks such as those published by leading organizations (e.g. NIST, SANS, ISO etc.). Ability to translate framework to practical advice to clients
• Strong knowledge of compliance requirements for Power and Utilities companies such as NERC/CIP, OEB Cybersecurity Framework, etc.
• CISSP-ISAP, CRISC, CSSLP, CCSP designations are an asset
• Leadership qualities when working in a team and the ability to be recognized as the subject matter expert on Security Operations when our client requires
• When applying to a Quebec based opportunity, fluency in French is required. Outside of Quebec, fluency in French is an asset
• A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives

Why you'll love PwC
We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc .

Your Application to PwC
We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like.

The most connected firm through activity based working

PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritize in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer.
At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.
We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.

Category

Information Technology