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Creative Promotional Solutions

Remote and full time Customer Service, Data Entry, and Administrative/Office Assistant

Posted 4 days ago

Job Details

Location

Salary

dollar sign35 to 55 per hour (plus commission)

Job Description

Job Overview

We are seeking a proactive and detail-oriented Remote Administrative & Customer Support Associate to manage front-line communications, data entry, and day-to-day office operations. This hybrid role is ideal for someone who thrives in a fast-paced environment, communicates professionally, and maintains high accuracy in administrative tasks.

Key Responsibilities

Customer Service

  • Respond to customer inquiries via email, chat, and phone
  • Resolve complaints and provide accurate product/service information
  • Maintain a positive and professional tone in all interactions
  • Document customer feedback and escalate issues when necessary

Data Entry

  • Input and update customer, vendor, and inventory data into CRM or spreadsheets
  • Verify accuracy of data and correct inconsistencies
  • Generate reports and summaries from entered data
  • Maintain organized digital filing systems

Administrative & Office Support

  • Schedule meetings, manage calendars, and coordinate virtual appointments
  • Prepare documents, presentations, and internal communications
  • Handle email correspondence and follow-ups
  • Order supplies and manage vendor relationships (if applicable)
  • Support team members with clerical and operational tasks

Qualifications

  • 2+ years experience in customer service, data entry, or administrative roles
  • Strong written and verbal communication skills
  • Proficiency in Microsoft Office, Google Workspace, and CRM tools
  • Excellent attention to detail and organizational skills
  • Ability to multitask and meet deadlines in a remote environment

Preferred Skills

  • Experience with e-commerce platforms or order management systems
  • Familiarity with project management tools (e.g., Trello, Asana, Notion)
  • Basic bookkeeping or financial tracking knowledge is a plus

What We Offer

  • Flexible remote work environment
  • Opportunity to grow with fast-scaling brands
  • Collaborative and inclusive team culture
  • Performance-based incentives and career development

Application closing date is 2025-11-08

Current Openings

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