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TELUS Digital

Customer Service Agent

Posted 2 days ago

Job Details

Salary

dollar sign25 to 30 per hour (plus commission)

Job Description

Do you enjoy helping people and providing great service? We’re looking for a Customer Service Agent to be the friendly and professional point of contact for our customers. In this role, you’ll assist with inquiries, provide solutions, and help create a positive experience with every interaction.

What You’ll Be Doing:

Respond to customer inquiries via phone, email, or chat
Provide accurate information about services and processes
Resolve basic issues and escalate when needed
Keep records of customer interactions and updates
Follow up to ensure customer satisfaction
Support the team with general service-related tasks
What We’re Looking For:

Strong communication and interpersonal skills
Friendly, patient, and solution-focused attitude
Basic computer skills and ability to navigate systems
Good organization and time management
Reliable and professional in handling customer needs
Why Join Us:

Positive and team-oriented work environment
Structured tasks with clear expectations
Opportunity to build customer service experience
Compensation:

About TELUS Digital

TELUS Digital is where innovation meets purpose. We partner with leading global brands to deliver cutting-edge digital solutions—from AI-powered automation and cloud services to advanced data and design—helping shape the future of customer experiences. Powered by our proprietary GenAI engine, Fuel iX™, and guided by our “Humanity-in-the-loop” approach, we create technology that is both impactful and responsible. Join a team of passionate innovators, problem-solvers, and tech experts who are driving real change while building inclusive, thriving communities worldwide. TELUS Digital offers both full-time and part-time opportunities, giving you the flexibility to grow your career in a way that fits your life.

Industry

Accounting Management and Consulting Staffing, Recruiting, HR Outsourcing

Company Size

1001-5000 employees

Application closing date is 2026-06-25

Current Openings

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