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TELUS Digital
TELUS Digital

Customer Service Representative

Posted 2 days ago

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Job Details

Full Time

Category

Accounting Administrative Sales and Marketing

Location

Mississauga, ON Richmond Hill, ON

Salary

dollar sign35 to 40 per hour (plus commission)

Job Description

Start your career in a role where communication and people skills make a real impact. We’re looking for a Customer Service Representative to assist customers, answer questions, and ensure a smooth and positive experience with every interaction.

What You’ll Be Doing:

  • Assist customers with general inquiries via phone, email, or chat

  • Provide clear and helpful information about services and processes

  • Handle basic concerns and direct more complex issues when needed

  • Maintain accurate records of customer interactions

  • Follow up to ensure questions are resolved

  • Support daily customer service operations

What We’re Looking For:

  • Strong communication and listening skills

  • Friendly and professional attitude

  • Comfortable using basic computer systems

  • Good organization and attention to detail

  • Ability to stay calm and helpful in different situations

Why Join Us:

  • Supportive and welcoming team environment

  • Clear guidance and structured responsibilities

  • Opportunity to develop valuable customer service skills

Compensation:

  • Competitive pay based on role responsibilities

About TELUS Digital

TELUS Digital is where innovation meets purpose. We partner with leading global brands to deliver cutting-edge digital solutions—from AI-powered automation and cloud services to advanced data and design—helping shape the future of customer experiences. Powered by our proprietary GenAI engine, Fuel iX™, and guided by our “Humanity-in-the-loop” approach, we create technology that is both impactful and responsible. Join a team of passionate innovators, problem-solvers, and tech experts who are driving real change while building inclusive, thriving communities worldwide. TELUS Digital offers both full-time and part-time opportunities, giving you the flexibility to grow your career in a way that fits your life.

Industry

Accounting Management and Consulting Staffing, Recruiting, HR Outsourcing

Company Size

1001-5000 employees

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Application closing date is 2026-06-25

Current Openings

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