Driver Support Agent ( remote)
Posted 3 days ago
Job Details
Location
Salary
25 to 30 per hour (plus commission)
Job Description
Location, Remote (Anywhere in Canada)
Job Type, Full-Time / Part-Time
Schedule, Flexible
Zonda Home works with housing data, market research, and digital tools used by builders, developers, and real estate professionals. The company helps organizations manage operations and information more efficiently through reliable systems and support.
About the RoleWe are looking for a calm, patient, and reliable Driver Support Agent to assist with communication and coordination between drivers and internal teams. In this role, you will help ensure updates are shared clearly, issues are resolved quickly, and daily operations run smoothly.
This is an entry level position. No experience is required. Training will be provided. The role is mainly focused on communication, tracking updates, and helping resolve simple issues related to schedules and delivery coordination.
This is a remote position, so you will work from home and stay connected with drivers and the support team through phone, chat, and email.
Key Responsibilities- Communicate with drivers to provide updates and instructions
- Assist with tracking schedules and delivery status
- Help resolve basic issues and report delays
- Record and update trip or delivery information
- Support coordination between drivers and internal teams
- Ensure clear and timely communication
- Basic computer skills, typing, email, internet use
- Good communication skills
- Ability to stay calm and professional
- Strong attention to detail
- Ability to follow instructions
- Ability to work independently
- Reliable internet connection
- No experience required, training provided
- Remote work anywhere in Canada
- Flexible working hours
- Paid training
- Competitive pay
- Supportive team environment
- Opportunity to grow into operations or logistics roles
- Paid vacation and sick days
- Health and dental coverage, based on eligibility
- Canada Pension Plan, CPP contributions
- Employment Insurance, EI coverage
- Work life balance support
- Remote work allowance, where applicable
Application closing date is 2026-06-23
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