Customer relation assistant

Posted 4 days ago

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Job Details

Full Time

Location

Ottawa, ON

Salary

dollar sign 15 to 45 per hour

Job Description

we are in need of a customer relations assistant who can perform the following responsibilities

Answer customer questions by email, phone, or chat.
Help customers with basic requests and concerns.
Provide information about products, services, orders, or accounts.
Respond to customer messages in a polite and professional manner.
Update customer information in company systems.
Record customer questions, complaints, and requests.
Help resolve simple customer issues or direct them to the right department.
Follow up with customers when needed.
Keep customer records and files organized.
Assist the customer service team with daily administrative tasks.
Process basic forms, orders, and service requests.
Maintain customer privacy and confidentiality.

About Baytex Energy Corp

Baytex Energy Corp. is a Calgary-based Canadian energy company focused on the acquisition, development, and production of oil and natural gas. The company operates primarily in the Western Canadian Sedimentary Basin, with core assets in Alberta and Saskatchewan, including the Pembina Duvernay and Viking light-oil areas and heavy-oil operations in Peace River, Peavine, and Lloydminster. Baytex is committed to responsible energy development, operational excellence, safety, continuous improvement, and creating long-term value for its shareholders and communities. The company emphasizes a culture of accountability, collaboration, and employee development while maintaining a strong focus on safe and efficient operations. Head Office: Calgary, Alberta, Canada Industry: Oil & Gas / Energy Company Type: Public Company Stock Symbol: BTE (TSX and NYSE)