Application Deadline:

04/07/2026

Address:
250 Yonge Street

Job Family Group:

Customer Shared Services

This role requires bilingualism ( French and English)

This is a Hybrid position: 4 days in office.

Manages the setup, configuration, and delivery of product solutions, ensuring alignment with client needs and in compliance with standards. Provides implementation support, addressing queries and optimizing products to ensure they meet timelines, budgets, quality and compliance requirements.

• Supports multiple implementations simultaneously, ensuring timely delivery while meeting standards.
• Provides ongoing assistance to clients post-implementation, resolving technical queries and facilitating optimal product usage.
• Performs User Acceptance Testing (UAT) and validates solutions to ensure successful implementation with minimal disruptions.
• Monitors data integrity during solution setup, tracks errors, and ensures corrective measures are implemented to meet compliance and organizational standards.
• Supports internal teams such as operations, legal, compliance, and external stakeholders to ensure seamless service delivery and accurate execution of implementation tasks.
• Collaborates with documentation specialists to ensure completeness, regulatory compliance, and audit-readiness for all project files.
• Manages end-to-end solution implementations, and setups for the onboarding of clients in delivering product solutions.
• Manages the solution, setup, configuration, and delivery of product solutions.
• Partners with internal and external teams to ensure seamless execution of implementation tasks.
• Ensures compliant legal documentation for audit readiness.
• Identifies gaps and recommends strategies to improve implementation efficiency and client satisfaction.
• Focus may be on a business/group.
• Thinks creatively and proposes new solutions.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works mostly independently.
• Broader work or accountabilities may be assigned as needed.
• Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

• 3 - 5 years of relevant experience in bank with comprehensive knowledge of solution implementation, bank products, services, and organization and banking group interrelationships are preferred.
• Bachelor's degree preferred, Business Administration, Finance and Accounting preferred. Any other related discipline or commensurate work experience considered.
• Specialized knowledge from education and/or business experience.

Intermediate level of proficiency:

• Data Management
• Data Analysis Tools
• Regulatory Compliance
• Risk Management
• Quality Assurance Auditing
• Problem Solving
• Collaboration
• Detail-Oriented
• Strategic Thinking

Advanced level of proficiency:

• Microsoft Office

You're fluent in French and English as this role provides support to clients and team members inside and/or outside the province of Quebec .

Salary:

$45,500.00 - $84,500.00

Pay Type:

Salaried

The above represents BMO Financial Group's pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.

BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en .

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.