Assistant Supervisor - Full Time - Burlington Centre

Overview

Job Skills / Requirements

Site Overview: Burlington Centre is a premier shopping destination. Security personnel play a key role in ensuring safety, providing customer assistance, monitoring activities, and responding to incidents to uphold a positive and safe shopping experience.

Position: Assistant Supervisor

Site: Burlington Centre

Hours: Continental Days

Payrate: $22.50/hr.

Averaging Agreement: Overtime is AA over 88 hours

Posting Date: September 10, 2026

Posting Closing Date: September 16, 2026

Duties & Responsibilities:
• Support the Site Supervisor with daily security operations and staff supervision.
• Assume site responsibility when the Site Supervisor is off duty.
• Act as the main contact for mall management, security staff, and emergency services.
• Report concerns, incidents, and operational issues promptly to management.
• Ensure guards are properly positioned and follow post orders, patrols, and procedures.
• Monitor compliance with mall rules, property standards, and applicable legislation.
• Lead or assist with shift briefings and staff updates.
• Respond to thefts, disturbances, medical emergencies, fire alarms, and other incidents.
• Conduct property patrols, including parking and service areas, to maintain safety and security.
• Ensure incident reports are accurate, complete, and submitted on time.
• Monitor CCTV and access control systems for suspicious or unusual activity.
• Coach security staff and promote professionalism and excellent customer service.
• Assist with Fire & Life Safety inspections, alarm testing, and evacuation drills.
• Support access control, line management, and crowd control during events and peak periods.
• Perform other duties as assigned by the Site Supervisor or management.
Qualifications:
• Minimum 2 years of prior security experience.
• Valid Ontario Security Guard License.
• Valid Standard First Aid & CPR Level C certification.
• Must hold a valid G-Class driver's license with a minimum of 3 years of driving experience and able to provide clean driver's abstract/record covering the past 3 years.
• Must be comfortable with a dashboard camera recording device installed and operating in the company vehicle at all times.
• Legally authorized to work full-time in Canada.
• Able and willing to stand, walk, and patrol (on foot or by vehicle) for extended periods.
• Strong verbal and written communication skills & decision making skills
• Capable of working in a fast-paced, dynamic environment, both indoors and outdoors.
• Comfortable working in fast paced environments.
• Strong interpersonal skills and emotional intelligence, able to work effectively in a team setting.
• Must provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB). Applicants without these certifications can opt into Paladin's UOF/MOAB training before onboarding.
Please note: UOF/MOAB training is unpaid as it is a pre-employment requirement. Paladin covers all training costs with a 6-month commitment to the position/availability.

Why Choose Paladin:
• Opportunities for training and professional development
• Competitive salary and benefits package
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Paid vacation & sick days
• Work today, get paid today-daily pay available
• Great Place To Work Certified™ 2026

Education Requirements (All)

High School Diploma/GED

Additional Information / Benefits

Paladin Security: Great Place To Work Certified™ 2026 - Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Long Term Disability

This job reports to the Client Service Manager

This is a Full-Time position 2nd Shift.

Number of Openings for this position: 1