Overview

Job Skills / Requirements

Site Description: Kingston Health Sciences Centre (KHSC) is southeastern Ontario's leading complex, acute, and specialty care, research, and teaching hospital. KHSC includes the Hotel Dieu Hospital site, Kingston General Hospital site, the Cancer Centre of Southeastern Ontario, and a major research institute. We serve more than 650,000 patients and families across the region.

Position: | Kingston Health Science Centre - Security Operations Centre - Full Time

Site: | Kingston General Hospital - 76 Stuart

Hours:| Continental Rotation - 0800-2000/2000-0800

Payrate: | $29.77/hour

Averaging Agreement: | ON-Averaging Agreement OT over 88 hours

Posting Date: April 9, 2026

Internal Closing Date: April 16, 2026

External Closing Date: May 15, 2026

Benefits of Joining Paladin
• Extensive training and professional development
• Competitive wages and benefits
• Free uniforms
• Security license reimbursement
• Dry cleaning and tailoring allowance
• Work today, get paid today
• Additional employee perks
Job Description:

In this key role, you will oversee a state-of-the-art healthcare Control Centre. Your role will be to monitor numerous systems including fire and life safety, access control, and CCTV. You will assist in tracking and deployment of security staff and handle a variety of dispatch duties including incident call taking.
• Dispatch Security Guards to incidents, requests for assistance, emergencies, etc.
• Maintain control of access to and from the property
• Log details of radio transmission, telephone calls, and verbal instructions
• Direct backup support as necessary
• Inform management of major incidents
• Maintain the Camera Surveillance System
• Answer all incoming security telephone lines including the complex emergency telephone line.
• Ensure that security operations occur consistent with policy and procedures
• Perform other duties as assigned
Qualifications:
• This position does not require a security license
• A copy of your immunization records (Measles, Mumps, Rubella [MMR], Varicella, Pertussis and TB Skin Tests - Step 1 & 2)
• Steps to get your immunization records: https://paladinsecurity.com//wp-content/uploads/2023/07/How-to-get-immunization-records-Paladin.pdf Immunization Form:
• KHSC Immunization Forms
• Ability to be clean shaven to pass an N95 Mask Fit Test
• Minimum 6+ months experience in a control centre/dispatch role; healthcare or security experience an asset
• Strong professionalism, attention to detail, and observational awareness
• Excellent English communication skills (written and verbal)
• Ability to work in a fast-paced, high-pressure environment and make sound decisions under stress
• Strong interpersonal skills, emotional intelligence, and teamwork
• Proficiency with computers, phones, and surveillance systems preferred
• Legally authorized to work in Canada

Certification Requirements (All)

First Aid, CPR Level C

Additional Information / Benefits

Paladin Security: Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability

This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, School Hours, Weekends, Summers.

Number of Openings for this position: 1