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Application Evolution Services (AES) - SAP Client Experience and Business Development Director

Toronto, ON
Full Time
A career within our SAP Application Evolution Services (AES), will provide you with the opportunity to help our clients capture the value of their cloud applications, going beyond the traditional support model by proactively handling continuous change. We offer: SAP application maintenance support, optimization, enhancement, new feature services across multiple SAP applications, products and technologies.

Meaningful work you'll be part of
As an SAP AES Client Experience and Business Development Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to operations. Skills and responsibilities for this management level include but are not limited to:
• Exhibiting extensive knowledge of professional services selling • Ability to build and sustain long term relationships with clients to drive revenue by identifying new areas of opportunities and cross-sell other firm offerings • Showcasing success in an individual sales contributor for managed services • Understanding of the structure, key issues, language, and environment of managed services with an ability to discuss and explain current and emerging issues within SAP and effectively engage with executive level clients and with technology-focused PwC resources • Contributing as a team leader by managing diverse teams of motivated and talented individuals, contributing to their development and helping them reach their potential via formal and informal coaching • Leading and contributing to business development activities, writing and presenting of proposals, responding to RFPs, and developing the SAP practice • Soliciting information from the clients to effectively qualify and scope opportunities • Playing an active role in discussing and developing solutions with the Alliance and the SAP consulting teams • Understanding client business issues and matching them to service capabilities/revenue opportunities • Overcoming objections and obstacles to win the business, develop and execute a targeted relationship and client account development strategy • Effectively representing the client needs to establish appropriate solutions • Successfully navigating a complex internal organization consisting of dozens of distinct capabilities and practices • Thriving in an unstructured and evolving team and organizational environment. Demonstrating personal effectiveness, including a proven ability to accomplish and exceed goals within challenging, complex organizations • Projecting executive presence and professionalism sufficient to interact with C-level executives and senior partners • Providing leads with guidance and recommendations on transition, engagement direction and priority • Remaining tenacious and undeterred by criticism and setbacks, meeting significant targets and goals with minimal oversight and direction on a daily, weekly, or even monthly basis
Experiences and skills you'll use to solve

• Have high visibility among internal leadership and client stakeholders hence prior experience in effective and regular communication, including status and project vision, to all stakeholders is a must have • Effective communication that is critical for appreciating the nuances between technical and non technical audiences • Proven years of experience in SAP managed services • Proven track record of successfully delivering SAP application managed services solutions • Demonstrated experience leading a team and providing thought leadership in operational excellence • Post secondary education is considered an asset • When applying to a Quebec based opportunity, fluency in French is required. Outside of Quebec, fluency in French is an asset • A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives

Why you'll love PwC

We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This purpose-led work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at .

Your Application to PwC

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The most connected firm through activity based working

With connectivity being a key enabler of our strategy, we're striving to become the most connected firm - connected to the market, to our people and to each other. We've adopted Activity Based Working, empowering our people with the flexibility to choose the setting most suitable to accomplish their goals for the day. PwC professionals solve important problems by engaging in a diverse range of activities in our offices, from client sites and our homes, building connections with each other and our clients.

Putting the safety of our people and clients first

At this time, PwC does not require, but strongly encourages, full vaccination in order to access its offices. Some of our clients mathany require vaccination and other restrictions to be in place to access their premises. You may, therefore, be required to be vaccinated and comply with all other restrictions where applicable.
At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.
We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.
Information Technology