Live Chat Specialist
Posted A month ago
Job Details
Location
Salary
65,000 to 88,000 per year
Job Description
We are seeking a talented Live Chat Specialist to join our team. As a Live Chat Specialist, you will be responsible for providing exceptional customer service and support through live chat interactions. If you have a passion for helping customers and excellent communication skills, we want to hear from you!
Responsibilities:- Respond to customer inquiries and issues in a timely and professional manner through live chat
- Provide accurate information and solutions to customers regarding products and services
- Escalate complex issues to the appropriate team members for resolution
- Maintain detailed records of customer interactions and transactions
- Collaborate with other departments to ensure customer satisfaction
- Previous experience in customer service or a related field
- Strong written and verbal communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in using live chat software and other customer service tools
- Attention to detail and problem-solving skills
If you are a team player with a positive attitude and a passion for helping others, we encourage you to apply for the Live Chat Specialist position
Application closing date is 2024-06-10
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