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Company Confidential

Company Confidential

Customer Service Representative

Posted 3 days ago

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Job Details

Full Time

Category

Administrative Creative and Graphic Design Customer Service and Support

Location

Toronto, ON

Salary

dollar sign25 to 30 per hour

Job Description

Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns

-Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate

-Create relationships with new customers to better understand and achieve their needs

-Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately

-Continually portray and project a positive and professional image.

-Provide administrative support to the customer service team

-May assist with overflow work and other duties as needed

Application closing date is 2024-07-14

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