Toronto Pearson Airport - Full Time (Temp) Security Operations Manager

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Site Description: Toronto Pearson International Airport is the fourth-largest entry point in North America. It is Canada's largest and busiest airports with approximately 456,000 flights and 44 million passengers travelling annually. Toronto Pearson is a hub for the movement of people and goods across the country, continent and globally. Toronto Pearson continues to grow with the increasing number of passengers annually by partnering with new airlines and connecting passengers to different regions of the world. Toronto Pearson is home to some world class shops, restaurants and handy services to cater to everyone's needs. The GTAA is the operator and manager of Toronto Pearson International Airport with a 15-member Board of Directors comprised of professionals from the world of aviation and business sectors as well as local citizens.

Position Details:
Position: Full Time (Temp) Security Operations Manager
Site: GTAA - Toronto Pearson International Airport
City: Mississauga, ON
Shift Time: Rotating Continental (0700 - 1900 / 1900 - 0700)
Pay Rate: $26.00 an hour
Posting Date: July 31st, 2025
External Closing Date: August 8th, 2025

Key Responsibilities:
• Being alert and observant while being outside, standing or walking for an extended period of time in all weather conditions (Rain, Snow, Excessive Heat & Cold...etc.)
• Be responsible for onsite day to day operations, liaising with Client on Day to Day issues that may arise.
• Attend daily meetings with Airport Security/Operational Staff, daily Security Supervisor meetings etc
• Work in tandem with Terminal Security Supervisors, collectively maintaining oversight of Frontline Staff.
• Keep daily records of incidents, events, disciplinary or administrative actions taken, problems encountered.
• Ensure all records are neat, concise and in a format approved by the GTAA Representative.
• Ensure that all Staff comply with all applicable airport safety, security, and operational procedures and regulations as they relate to this Contract.
• Investigate all complaints in timely manner and take immediate and appropriate disciplinary action against the defaulter.
• Ensure that the appropriate uniform is provided and that all staff on duty are in full uniform while on airport property.
• Responsible for the administration and operational control of the entire traffic sector of Toronto Pearson (Roadways and both terminals)
• Have in their possession a cellular phone in order to remain in regular contact with the GTAA Representative and/or the Integrated Communication Centre (ICC) during normal business hours while in the performance of their duties.
• Ensure that all staff have in their possession and clearly visible proper Paladin Uniform and ID.
• Provide reports as requested by the GTAA Representative in a timely manner.
• Provide support to PRC and Scheduler and ensure that all the posts are fully manned unless properly relieved.
• Assist with security duties during peak periods within both terminals.
• Represent Paladin Security, The Greater Toronto Airport Authority (GTAA) and their respected customers in such a way as to enhance the quality, image and reputation of Toronto Pearson International Airport.


Prerequisites:
• Valid Security License for the province of Ontario
• Valid First Aid & CPR - Level C (from a WSIB-approved vendor)
• Covid Vaccine two doses
• Valid G class Driver License
• Driving Record - No more than 2 minor convictions, no major convictions, and no more than 6 demerits in the last three years.
• English (oral and written) fluency is a must
• Previous experience in security, law enforcement, or a related field preferred.
• Five (5) years of management experience; preferably in an Airport environment.
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
• Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability
• Must be eligible for a Transport Canada Security Clearance, RAIC, holds a certificate in a recognized GTAA Customer Service Training Program
• Legally Authorized to work in Canada

Education Requirements (All)

High School Diploma/GED

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability

This is a Full-Time position 1st Shift, 3rd Shift, Weekends.

Number of Openings for this position: 1