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Great Canadian Gaming Corp.

Technical Support Specialist

Posted 21 days ago

Job Details

Location

Job Description

Brainhunter is currently seeking the services of a "Junior Technical Support Specialist" for a contract role with one of our Valued Client.
Hiring Leader Location: London
Work Style: 5 days in office
Location city(s): London
Number of Openings: 1
Anticipated Start Date: 5 weeks from start date
End Date: 3 months duration
Part-time or Full-time: Full time
Potential convert to permanent: No
Reason for role: Staff Aug
Contractor to work extra time or on-call: No
Role Title: Technical Support Specialist
Reliability Clearance required: Yes

We are seeking a skilled Platform Support Specialist to join our Analytics Platform Support team. This role is focused on maintaining and supporting the Cognos, Tableau and Power BI platforms, including hardware, software , virtual machines etc. associated with the platform. The ideal candidate will have hands-on experience with platform-level administration and support, rather than development using the above tools.

Key Responsibilities:
    • Administer and maintain the Cognos, Tableau and Power BI platforms, including upgrades, patches, license and user management, performance tuning.
    • Monitor and manage the above platforms across cloud and on-prem environments.
    • Ensure high availability and reliability of the platform for development, testing, and production environments.
    • Collaborate with infrastructure and security teams to ensure compliance and optimal configuration.
    • Provide production support and troubleshoot platform-related issues.
    • Document platform configurations, procedures, and support runbooks.
Any specific tools/skillset:
    • 5+ years of experience with Cognos, Power BI and Tableau.
    • Experience with AIX, Windows, DB2, SQL server etc.,
    • Strong understanding of platform architecture, patching, upgrades, deployment, and VM management.
    • Experience with on-prem, cloud environments (Azure) and hybrid environments.
    • Familiarity with platform monitoring tools and techniques.
Excellent problem-solving and communication skills
Experience with Cognos, Power BI, Tableau Administration

How to Apply:
Online: To apply for this and other suitable exciting opportunities with Brainhunter Systems Ltd., you can apply online through the button on the top right. AI tools may be used for initial screening of applicants.
E-mail: Please email Swetha at Swetha.Raj@brainhunter.com with an attached copy of your CV.

About Great Canadian Gaming Corp.

Great Canadian is a leading gaming, entertainment and hospitality company in Canada. With 28 gaming properties across Ontario, British Columbia, Nova Scotia, New Brunswick and Washington State, Great Canadian's facilities include interactive gaming, thrilling horse racing, a variety of dining amenities, show theatres and hotels. Working closely alongside crown and industry partners, Great Canadian is driven to provide outstanding service to guests, rewarding opportunities for team members and superior value to shareholders. Fundamental to the company’s culture is its commitment to social responsibility. “PROUD of our people, our business, our community” is Great Canadian’s brand that unifies the company’s community, volunteering and social responsibility efforts. Under the PROUD program, Great Canadian annually invests over $2.5 million in our communities, and in 2017, over 1,900 charitable organizations were supported by Great Canadian. In each Canadian gaming jurisdiction, a significant portion of gross gaming revenue from gaming facilities is retained by our crown partners on behalf of their provincial government for the purpose of supporting programs like healthcare, education and social services.

Industry

Hospitality and Tourism

Company Size

5001-10,000 employees

Application closing date is 2026-06-23

Current Openings

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