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Systems Quality Analyst I – TELUS Health

Reference ID: HEA03675-18

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Toronto, ON
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Full Time
Job Category icon
Health Care

Kroll, now part of TELUS Health

Full-time, Temporary (Maternity Leave, 12 months)

Join our team

TELUS Health is looking for a Systems Quality Analyst I to join our Pharmacy Quality Assurance Team. Please note that this role is a one year acting role opportunity (temporary) to cover a Maternity Leave.

Here's the impact you'll make and what we'll accomplish together

The selected candidate will be responsible to certify that Kroll/TELUS products/applications function as designed and requested by the internal/external business client. Plan, prepare and assess the impact of change to Kroll/TELUS products/applications and deliver detailed estimates to implement. Accountable for Systems Quality Analyst I activities within one or more IT projects ranging from low to high complexity.

Here's how
    •Translate business and application requirements into testable requirements •Review and assess cross-system impacts and serve as the key conduit and communication lead to business users and project stakeholders (such as Developer Analysts, Business Systems Analysts and business primes) •Write and execute detailed test cases for different provinces •Understanding the technology and application functionality •Create and deliver test estimates to QA-Manager •Log defects and follow-up on the delivery of defect resolution •Report execution progress on a daily basis; work closely with the QA-Manager and Senior SQA's to estimate and plan QA activity within projects •Performing gap analysis within test cases •Testing/Replicating defects reported by our Customer Experience Specialists •Reviewing feasibility of customer enhancements and reviewing them with the Statement of Work team


You're the missing piece of the puzzle

    •Knowledge of software development methodologies: Quality Assurance and Quality methodologies and frameworks (Application Life Cycle Management/Confluence Jira) •Test estimation capabilities •Capability to learn new skills and technologies quickly •Ability to handle multiple demands and priorities simultaneously, and negotiate •Ability to plan activities and deliverables for multiple projects and ability to work effectively in a team environment •Technical and functional knowledge with a solid understanding of business processes and operations •Strong written and verbal communication skills

    •Post-secondary education in Computer Science, Engineering or related discipline •Software Quality Certification an asset e.g. QAI (CASQ, CSQA, CMSQ), ISTQB (CTFL, CTAL) •Minimum 2 years' experience and Understanding of the QA process and testing tools •Minimum 2 years software testing experience on distributed applications in a business IT or Telecoms environment

Where We Are Looking...

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.


Posted: September 14, 2018
Closes: November 12, 2018
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Company Info
10,000+ employees

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About Telus

TELUS (TSX: T, NYSE: TU) is Canada’s fastest-growing national telecommunications company, with $12.3 billion of annual revenue and 13.9 million customer connections, including 8.4 million wireless ...