System Support Engineer

Location: Ottawa, Canada

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

The System Support Engineer understands the development team requirement and designing the solution for validating the implemented feature; Design the continuous integration pipeline and continuous deployment or the product.

Key Responsibilities:

• Work with product teams to understand the build/test requirements of product line.
  
• Implement solutions to support continuous integration/continuous deployment of the product.
  
• Continue to provide feedback to the developers to show quality of the product at earliest stage of product life cycle. Manage Gitlab and Jenkins pipeline.
  
• Understand Python, Java, C++, GO languages to suggest proper code quality/coverage tools to add to the pipeline.
  
• Update existing process documentation or create process document.
  
• Setup servers/system in Datacenter, local labs and cloud environment.
  
• Available onsite to access security materials used for product signing/manufacturing.
  

Required Skills and Experience:

• Bachelor's degree in Computer Science, Software Engineering or a related technical field of study.
  
• 3 to 5+ years of experience with builds, tools, development and software lifecycle management process.
  
• 3+ years of experience in Administration and User Management in Linux and Windows.
  
• 3+ years of experience in Cloud computing and Virtualization technologies.
  
• Ability to work in an agile environment.
  

Preferred Qualifications:

• Knowledge on Cryptograpy
  
• Google Cloud, AWS, MS Azure
  
• Unix platforms: AIX, Solaris, HPUX
  

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

Category

Customer Service and Support Engineering