You're using an older version of Internet Explorer that is no longer supported. Please update your browser.
The Home Depot Canada

Supplier Success Consultant (Askuity division)

Full Time
3 days ago
Intro Statement
Do you know what makes The Home Depot the largest home improvement retailer in the world? Our people. We do all we can to empower those within the Home Depot to tap into their potential and make a difference where it matters most for our customers and for themselves. Do you have what it takes to make an impact on the world's largest home improvement retailer?
Discover what it's like to be part of a team responsible for helping millions of people complete thousands of home improvement projects every year. Search corporate careers today.
Askuityis a Toronto-based retail analytics software company operating as an innovative division within The Home Depot (THD).Askuity'smission is to enable suppliers and merchants at The Home Depot to make profitable, data-driven decisions and drive real-time execution.

As a Supplier Success Consultant, you willbe a subject matter expert for an assigneddepartmentof supplierswithin the Supplier Analytics Program.Youare tasked withmanagingonboarding,improvingdata-literacyby using the tools of the program, anddrivingcollaborationbetween THDsuppliers andmerchants.We are looking for someone who has a proven track record of retail analytics and can leverage that knowledge to develop and maintain strongrelationshipswith internal THD teams and external suppliers.If you are a great communicator, passionate about producing top-notch work, providing great end-user experiences, and constantly improving your skills thenwe want to hear from you.

What you willdo
  • Drive user engagement by identifying opportunities to help suppliersgenerate, interpret, and presentanalytical dataandactionable insights
  • Manage the onboarding of new suppliersto the Supplier Analytics Program
  • DemonstratetheSupplier Analytics tools tointernal & externalpartners at all levels
  • Liaise withcross-functional teams(Merchandising,Product, Support) tobuild relationships, troubleshoot andadvocate for suppliers'needs
  • Developscalablelearning modules centered around THD analytics to drivedata literacy and actionable insights
  • Execute projects with merchandising partners to align suppliers with reporting expectationsleading to improved business results
  • Act as the main point of contact for escalations that impact theuser'sexperience
  • Manage & report on KPIs such as usage,satisfaction,and business results atthedepartment level

  • What you should have
  • Corporate retail, merchandising, supply chain, or retail technology customer success experience
  • Vendor managementand/or client engagementexperience
  • Analyst-level proficiency with Microsoft Excel (mandatory) and Salesforce (preferred)
  • Data-driven proven record of identifying actionable insights to drive business impact
  • Excellentwritten & verbalcommunication skills; able to communicate effectively with all levels at anorganization
  • Critical thinking, resourcefulnessandattention to detail
  • Active team player with a desire tocollaborate, problem solve, and strategizeto contribute to the success of the entire team
  • Continuous learningmentality
  • Customer-centric mindset

  • What we offer:
  • Comprehensive benefits package including medical, dental, life insurance and more
  • Access to a top-up for both parental and maternity leave for up to 18 months
  • RRSP, DPSP, Success Sharing and/or Management Incentive Plan, stock purchase plan
  • Tuition, professional development, and health & wellness reimbursement
  • Work from home flexibility
  • 3 weeks of vacation plus 5 personal days to start
  • Closing Statement
    Thank you for applying to The Home Depot Canada. Our careers allow you to unleash your inner orange to improve the lives of our customers and yourself by helping them to complete their projects. Please note applications will only be accepted online and only those candidates under consideration will be contacted. The Home Depot Canada is committed to diversity and is an Equal Opportunity Employer.
    Other Management and Executive