Subscription Support Specialist (Work from Home)
Posted 3 days ago
Job Details
Location
Salary
35 to 42 per hour (plus commission)
Job Description
Location: Work from Home (Anywhere in Canada)
Job Type: Full-Time / Part-Time
Experience Level: Entry-Level (Training Provided)
About Tenstorrent
Tenstorrent is a growing technology company focused on building efficient computer systems. We provide training and opportunities for employees to learn and grow in their careers.
Job Overview
We are looking for a Subscription Support Specialist to join our team. This entry-level role can be done entirely from home. You will assist customers with subscription plans, billing questions, and account updates. Full training will be provided, no prior experience is needed.
Primary Duties
- Assist customers with subscription setup, changes, and cancellations
- Answer questions about billing and subscription plans
- Maintain accurate records of customer interactions
- Help resolve basic issues related to subscriptions
- Escalate complex issues when needed
- Complete tasks accurately and on time
Experience
- High school diploma or equivalent
- Basic computer skills (Microsoft Office, Google Docs)
- Good communication and problem-solving skills
- Ability to work independently from home
- Attention to detail and accuracy
- Stable internet connection
- Willingness to learn
Benefits
- Paid training (no experience needed)
- Work from home (no commuting)
- Flexible hours (full-time or part-time)
- Competitive pay + bonus opportunities
- Health and dental benefits (if eligible)
- Paid vacation, sick days, and public holidays
- RRSP contribution plan
- Work-from-home support (internet/equipment help)
- Opportunities to grow within the company
Application closing date is 2026-06-06
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