Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Technology Solutions

Pay Details:
$108,800 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Senior Manager, Technology Delivery and Partner Management is a key leadership role within TD Technology Solutions, accountable for strategic delivery of technology and data solutions for Treasury Technology, with a focus on Asset & Liability Management (ALM) and data management.

This role acts as a trusted advisor to business partners, translating complex business needs into technology strategies, and ensuring execution excellence across a large portfolio of initiatives.

The position requires strong leadership, enterprise thinking, and the ability to manage cross-functional teams and vendor relationships to deliver scalable, reusable, and cost-effective solutions.

Core Responsibilities:

Strategic Leadership & Portfolio Oversight

• Own end-to-end delivery of technology solutions for ALM and data initiatives, ensuring alignment with TD's enterprise strategy, architecture standards, business requirements.
• Act as an integrator - Drive long-term planning, prioritization, and execution of overall portfolio, balancing service levels, cost, and risk.
• Champion enterprise-wide solutions that maximize reuse, scalability, and operational efficiency.

Data Strategy & Governance

• Own translation of ALM business rules into detailed technical specifications, mappings, and controls for ALM platform ensuring best practices.
• Oversee onboarding of priority data sources into strategic platforms; ensure data quality and compliance from ALM platform perspective.
• Conduct data discovery and profiling for critical sources; produce source-to-target mappings, data dictionaries, and interface specifications.
• Establish and maintain data lineage, catalogs, and control documentation for transparency and audit readiness.

Delivery Excellence & Quality Assurance

• Oversee Agile delivery practices: write user stories, acceptance criteria, and collaborate with engineering teams on ingestion pipeline builds.
• Own preparation and execution of test plans; lead triage and testing to ensure integrity of data and systems.
• Monitor progress at key milestones; escalate risks and issues proactively.
• Participate in quality reviews of designs, prototypes, and requirements work products.
• Ensure compliance with SDLC standards, requirements management, and technology delivery practices.
• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team.
• Support the adoption of artificial intelligence (AI), machine learning, and automation technologies to optimize processes, enhance data quality, and improve operational efficiency across ALM space.

Leadership & People Management

• Lead and mentor a large team of Business Systems Analysts (BSAs) and other technology professionals.
• Set clear objectives, coach team members, and foster a culture of innovation, accountability, and continuous improvement.
• Support workload prioritization and resource allocation across multiple projects.
• Foster a culture of collaboration, innovation, and continuous improvement.
• Coach new or less experienced colleagues and serve as a reference point throughout the requirements lifecycle.

Stakeholder & Vendor Engagement

• Build strong relationships with senior business leaders and technology partners, act as a trusted advisor on technology strategy.
• Partner with Technology Finance and Business Management teams to develop business cases, and total cost of ownership models.

Financial & Operational Management

• Own financial forecasting and cost tracking for portfolio delivery.
• Ensure projects meet timelines, budgets, and quality standards; drive operational improvements to reduce time-to-market.

Risk, Compliance & Governance

• Ensure adherence to TD's technology delivery standards, architecture principles, and regulatory requirements.
• Identify and mitigate operational, reputational, and intellectual property risks; escalate as needed.

Innovation & Industry Awareness

• Stay informed on emerging technologies, industry trends, and competitive landscape.

Identify opportunities for research and innovation to enhance Treasury Technology capabilities

KEY ACCOUNTABILITIES

CUSTOMER

• Lead and manage the end to end delivery of technology solutions or services for a key business line, portfolio, assigned segment or enterprise area with a clear focus on strategic planning, schedule management, scope, change / issues management, client communication and overall resourcing and financial costs on a longer term basis
• Responsible for project delivery for the set of application in their scope, commissioning projects to be executed by assigned Project Managers
• Act as an integrator of solutions; provide a flexible approach by offering and negotiating options with the clients that assure the appropriate balance between service levels, cost and risk
• Communicate business vision / goal and portfolio priorities to team members (e.g. Application Owners / Development Managers, Business Systems Analysis, Platform / Service and/or Technology Project Managers etc.)
• Develop impact assessments as it relates to LOB landscape changes / revisions / additions and manage the integrated portfolio delivery schedule and periodically perform risk assessments and manage operational processes consistent across the portfolio (e.g. time reporting)
• Monitor and manage Capacity Forecasting process compliance among Technology Project Managers and report on progress, status, and overall health of the portfolio and the individual applications
• Assess change requests and issues across the portfolio and identify key items for reporting
• Manage day to day vendor relationships and monitor progress against established work agreements for own area
• Partner with clients/ businesses in developing business cases, RFI/RFP, contracts, service level agreements, etc. consistent with business objectives and technology standards/architecture
• Work closely with IT leadership to ensure on-going focus on reusability, scalability, and enterprise-wide solutions, to maximize returns on the suite of products
• Oversee and support the demand management process from intake through final approval and initiation of delivery execution with respective management teams / business partners / stakeholders

SHAREHOLDER

• Lead the development of total cost of ownership estimates for applications / services across the portfolio and monitor and track to established plans in partnership with Finance and Business Management team
• Measure and monitor progress at clearly defined points in the process for all ongoing projects within the portfolio to ensure projects are delivered on time, within budget, and meet or exceed expectations
• Assess work plans and schedule impacts across portfolio and identify key schedule issues for reporting, escalate further as necessary
• Comply with well-defined enterprise technology delivery practices and standards and project management disciplines - including creation of project documentation of system requirements, estimates of scope and cost
• Track major project deliverables; communicate up-dates; support initiatives intended at reducing time-to-market and containing costs
• Ensure operational, reputational, and intellectual risks are understood, and provide advice towards minimizing risk and escalate where appropriate
• Maintain proficient knowledge of the competition, customer / industry trends and technology innovation; identify opportunities for research and suggest solutions as appropriate
• Maintain high level of customer service and ensure commitments are met; recommend appropriate actions to enhance service levels, through effective service level management practices/ agreements
• Keep informed of technology solutions initiatives and IT direction across TDBG in order to provide strong support to the businesses
• Ensure a full understanding of business requirements and apply knowledge to escalate/prioritize delivery of new and existing projects
• Ensure that new capabilities required by the business are supported by appropriate service delivery departments
• Ensure integration between TS LOB team across processes, technology and data for all solutions defined

EMPLOYEE / TEAM

• Prioritize and manage own workload and support workload of team members in order to deliver quality results and meet timelines
• Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Work closely with other groups, sharing knowledge of client and customer issues, needs and expectations, and contributing to sound decisions
• Establish and maintain open and effective communication with clients, the businesses, and other team members
• Contribute to the ongoing development of the team and business partners by sharing information, knowledge and lessons learned on a regular basis
• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team
• Participate in knowledge transfer within the team and business units
• Establish effective relationships across multiple business and technology partners, program and project managers

BREADTH & DEPTH

• Role generally supports a significant business area, product group, Enterprise Platform, Service or Capability under a Segment CIO or technology functional area.
• Sets work direction at an operational level, works autonomously in the management of the unit and collaborates with other business or technology leaders to establish and execute on common goals with a medium to longer term business perspective
• Expert knowledge of the business and bank technology standards (e.g., infrastructure, architecture, processes, applications) from a strategic perspective and managing/ directing teams and projects
• Sound knowledge of external competition, emerging, industry and/or market trends in relation to own business
• Integrator role that oversees various technology functions / resources to deliver business technical solutions or shared service
• Directly or indirectly oversees a sizeable and varied team of technology professionals (e.g., up to 50+ consisting of Application Developers, Solutions Designers, Business Systems Analysts, Specialists, and/or Project Managers) in the end to end delivery of complex projects, system enhancements / applications and/or application or service management
• Directs/manages large-scale applications/ projects across multiple product lines/ businesses, involving significant scope and complexity
• Understands strategic direction (including financials) and champions alliances to benefit the Bank and/or department; advocates for operational improvements to enhance the division's value to the organization
• Role typically reports to an Executive role.

EXPERIENCE & EDUCATION

• Bachelor's degree in computer science / engineering, mathematics, finance, or related field required.
• FRM, CFA, M.Fin, MBA or other related advanced degree preferred
• Experience:
• 10+ years in technology delivery, data management, and partner engagement.
• Strong knowledge of Treasury functions - Asset and Liability Management, Funds Transfer Pricing, Liquidity Management.
• Hands on experience in implementation of Treasury / capital market systems.
• Proven track record managing large-scale portfolios and complex data initiatives.
• Skills:
• Strategic leadership and stakeholder management.
• Expertise in data governance, lineage, and integration.
• Strong financial acumen and vendor management experience.
• Excellent communication, negotiation, and influencing skills.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet