Sr. Employee Relations Investigator

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love-and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

The Senior ER Investigator plays a critical role in supporting the success of the Employee Relations Investigations team. This role is responsible for conducting high quality, neutral investigations into complex ER matters, as well as leading Workplace Harassment and Violence cases. The Senior ER Investigator applies advanced analytical skills, strong judgment, and deep knowledge of employment and human rights legislation to ensure fair, consistent, and legally sound outcomes. This role is open to candidates located in Toronto, Brampton, Calgary, Montreal, Ottawa and Moncton.

What you'll do:
• Conduct neutral, end to end ER investigations, including workplace harassment and violence cases, ensuring compliance with legislation and organizational policies.
• Assess complaints for investigation thresholds; analyze evidence and root causes to determine findings.
• Prepare clear, legally sound investigation reports with evidence based conclusions and appropriate policy/legislative references.
• Communicate findings to involved parties and provide final reports to HRBPs/ER Advisors to support leader action.
• Maintain SLA timelines, accurate documentation, and consistent case data management.
• Apply strong judgment in determining investigative scope, prioritizing information, and recognizing legal, employee, business, and reputational risks.
• Escalate issues appropriately while maintaining neutrality, confidentiality, and trusted stakeholder relationships.
• Support ER team initiatives, mentor peers, and stay current on Canadian Human Rights legislation and case law.

What you'll bring:
• Degree or Diploma in Human Resources, complemented by 5+ years of HR experience in workplace investigations.
• French bilingualism (English/French) is an asset.
• Mediation or conflict resolution experience is an asset.
• Strong skills in:
o Root cause analysis
o Evidence evaluation
o Legal worthy report writing
o Policy interpretation
o Trend analysis and insights generation
• Deep understanding of the Canadian Human Rights Act, relevant provincial legislation, and emerging legal precedents.
• Exceptional communication skills (written and verbal).
• Ability to manage multiple priorities, work independently, and adapt in a fast paced, rapidly changing environment.
• High level of organization, discretion, and interpersonal effectiveness.
• Strong initiative, sound decision making, and action orientation.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: [[req_RogersFullPartTime]]
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (012), Toronto, ON
Travel Requirements: None
Background Check(s) Required: [[req_backgroundCheckPackageID]]
Posting Category/Function: Human Resources & Employee Relations
Requisition ID: 332132

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite five (5) days per week. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes:Corporate

Location:
Toronto, ON, CA Moncton, NB, CA Montreal, QC, CA Calgary, AB, CA Brampton, ON, CA Ottawa, ON, CA

Being a Rogers team member comes with some great perks & benefits including:
• Health & well-being benefits
• Donation matching
• Paid time off for volunteering
• Wealth Accumulation including: Pension plan & Employee stock options
• Generous employee discounts
• Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.

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