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TD

Solutions Design Lead- Service Layer ( Middleware)

TD
Location
Toronto, ON
Details
Full Time
2 days ago
Company Overview

Tell us your story. Don't go unnoticed. Explain why you're a winning candidate. Think "TD" if you crave meaningful work and embrace change like we do. We are a trusted North American leader that cares about people and inspires them to grow and move forward.

Stay current and competitive. Carve out a career for yourself. Grow with us. Here's our story: jobs.td.com

Department Overview

Building a World-Class, Diverse and Inclusive Technology Team

Business Shared Services Technology plans, delivers and operates leading technologies to the Contact Centre organizations across all lines of business at TD, in Canada and in the US. As TD is planning the design and deployment of the next wave of technologies advancements in this field, the organization is looking for exceptional professionals to join the new program team that will lead this technology and business transformation.

You will be working within a high-profile initiative, dealing with a range of technologies and experts, solution architects, voice and data engineers, developers, testers and application specialists from the bank and our partners

Job Description

About This Role

What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have:
  • Undergraduate Degree or Technical Certificate (Graduate degree preferred)
  • 7+ years relevant experience in system design / architecture
  • Extensive experience in API designing and in depth understanding of full application stacks
  • Experience required in relevant technologies (but are not limited to):
    • Object Oriented design and related skills, UML and design patterns, Java/J2EE, RESTful APIs, Webservices, Datapower, AuthZ, AuthN, OAuth, Azure cloud, Kubernetes, Containers, NodeJS, JBoss, Spring Framework - Spring Boot, XML, Stash, Junit etc.
  • Understanding of AWS, Google Cloud and Microsoft Azure is a plus.
  • Familiarity with tools like Bitbucket/Git, Eclipse, RAD, JIRA, Cyara and Confluence.
  • Working experience with MS SQL Server, MySQL, Oracle
  • Experience with a proven track record of requirements gathering (functional, non-functional and technical) for Service Layer / Middleware and building a design
  • Knowhow of Telephony platforms, Genesys (Framework, GVP, GME, ORS), PureEngage, Google CCAI (Google DialogFlow), Conversational IVR is a plus
  • Hands-on experience with various SDLC including waterfall, agile and extreme methodologies
  • Experience working within a large-scale Enterprise environment (preferably financial industry)
  • Readiness and motivation to work autonomously in a lead capacity on a diverse range of activities (e.g. design, support of technical business solutions)
  • Strength in identifying root causes and implementing targeted and controlled remediation plans
  • Self-motivated team player with high energy and ability to work independently as well as within a team
  • Strong verbal and written communication skills are essential


Requirements

What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have:
  • Undergraduate Degree or Technical Certificate (Graduate degree preferred)
  • 7+ years relevant experience in system design preferably in Contact Center domain
  • Expert knowledge of the business, broader organization, technical environment, standards, processes, tools, procedures, multiple programming languages, operating systems, solutions design and other relevant technology areas from a design/support/solutions perspective.
  • Extensive experience in API designing and in depth understanding of full application stacks
  • Experience required in relevant technologies (but are not limited to):
  • Object Oriented design and related skills, UML and design patterns, Java/J2EE, RESTful APIs, Webservices, Datapower, AuthZ, AuthN, OAuth, Azure cloud, Kubernetes, Containers, NodeJS, JBoss, Spring Framework - Spring Boot, XML, Stash, Junit etc.
  • In depth understanding of AWS, Google Cloud and Microsoft Azure.
  • Familiarity with tools like Bitbucket/Git, Eclipse, RAD, JIRA, Cyara and Confluence
  • Working experience with MS SQL Server, MySQL, Oracle
  • Experience with a proven track record of requirements gathering (functional, non-functional and technical) for Service Layer / Middleware and building a design
  • Knowhow of Telephony platforms, Genesys (Framework, GVP, GME, ORS), PureEngage, Google CCAI (Google DialogFlow), Conversational IVR is a plus
  • Hands-on experience with various SDLC including waterfall, agile and extreme methodologies
  • Experience working within a large-scale Enterprise environment (preferably financial industry)
  • Readiness and motivation to work autonomously in a lead capacity on a diverse range of activities (e.g. design, support of technical business solutions)
  • Strength in identifying root causes and implementing targeted and controlled remediation plans
  • Self-motivated team player with high energy and ability to work independently as well as within a team
  • Strong verbal and written communication skills are essential


Additional Information

Join in on what others in TD Technology Solutions are doing:

Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business.
Learn voraciously, stretch your thinking,

Hours
37.5

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Category
Information Technology