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Responsible for being the orchestrator for a solution in a Platform or Journey including facilitating and coaching to support execution. The role is responsible for the overall plan for the Journey or Platform and make sure that the plan has the resources, capabilities and capacity to execute. This role will escalate impediments, manage risk, help ensure value delivery, and drive relentless improvement. Participates in transformation and coordination releases as needed.
Accountable for coaching Release Train Engineers (RTEs) in the new processes and mindsets required to achieve agility. Works closely across team members to coordinate multiple releases as part of an overall solution. Customer
•Manage and optimize the flow of value through a solution using various tools such as Kanban and other information radiators
•Establish together with RTES and communicate the Program Increments (PIs) within the solution
•Facilitates PI Readiness through coaching and supporting development of Vision, Product Roadmap, Features, Releases
•Facilitates System Demos, PI Planning, Pre- and Post-PI Planning meetings
•Co-ordinates successfully the features to be deployed on the Agile Release Train being conducted by taking into consideration dependencies, order and architecture
•Summarizes & Publishes the Program PI Objectives ensuring everything is rolling up to the Vision, Bold Aspirational Goals (B.A.G) and Objectives and Key Results (OKRs) balancing business and technology
•Facilitates Synchronization meetings as required to keep delivery aligned to achieving the business outcomes
•Assists with feature and capability estimation as needed including budgeting of spend through forecasting
•Works cross-functionally to align strategy, methodology and execution with all relevant stakeholders (i.e. Product Owners, Program Management, Release Management, Architecture etc.)
•Provides input on resourcing to help teams identify bottlenecks
•Coaches and promotes collaboration to leaders, teams, and Scrum Masters in Agile@Scale practices throughout releases to enable high performance
•Partners with Business Owners, Product Managers and Product Owners to help assure strategy, vision and road map alignment and execution
•Improves the flow of value through value streams by working with the AREs to improve DevOps and Release on Demand Competency
•Drives the Lean Innovation Cycle within the solution or Multiple releases
•Primarily functions as a servant leader fostering Lean-Agile Continuous Delivery DevOps mindsets
•Supports the Business Stakeholders in building the Capability roadmap and disseminating this into backlogs for the integrated releases
•Creates and maintains open levels of communications across releases and ensure leadership are kept informed with timely updates and comprehensive status reports
•Leads, coaches and reinforces target behaviors needed to achieve the business outcomes across all stakeholder groups.
•Identifies areas of continuous improvement towards building sustainability and predictability of the Solution Job Description Shareholder
•Applies best practices and knowledge of internal / external business issues to improve products or services in own discipline
•Applies engineering and service philosophy principles to release practices, contributes to the development of engineering and service guidelines and principles by providing feedback to the practice leaders based on platform knowledge, experience and identification of opportunities
•Contributes to the creation of release and/or solution metrics with the goal of demonstrating automation progress and benefits achieved
•Develops and recommends technical strategies and solutions to maintain or expand service levels
•Leads and / or participates in cross-Product Family / Group activities to identify risk / provide guidance for complex situations
•Interacts with governance and control groups, (e.g. regulatory / operational risk, compliance and audit) to provide subject matter expertise and consult on risk issues / items related to releases and solutions
•Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
•Protects the interests of the organization - identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
•Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Employee/Team
•Participates fully as a member of the team, support a positive work environment that promote service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
•Provides thought leadership and/ or industry knowledge and participate in knowledge transfer within the team and business unit
•Keeps current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
•Participates in personal performance management and development activities, including cross training within own team
•Keep others informed and up-to-date about the status / progress of committed work and / or all relevant or useful information related to day-to-day activities
•Contributes to team development of skills and capabilities through development of others, by sharing knowledge and experiences and leveraging best practices
•Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships.
•Contributes to a fair, positive and equitable environment that supports a diverse workforce
•Provides strong leadership who can facilitate buy-in and commitment while providing focus and clarity
•Acts as a brand ambassador for the bank, both internally and/or externally Requirements Breadth & Depth
•Key Subject matter expert with specialized knowledge in coordinating, leading and coaching multiple agile team of teams (e.g., Product Groups, Product Families across platforms)
•Recognized as an Agile expert within and outside the company and requires broad and comprehensive expertise in leading-edge theories or techniques in their own field
•Focus is on coaching and training executive leadership and assisting Agile Coaches and Scrum Masters
•Significant in-depth expertise in Agile to interpret internal and external obstacles and recommend best practices
•Coordinates the ceremonies, backlogs releases of various agile team of teams (e.g., Product Groups, Product Families) to successfully release in a program increment which incorporate many releases.
•Works with RTEs to drive continuous improvement across the solution train
•Ensures there is alignment between the Program Increment's business outcomes design and delivery
•Addresses difficult obstacles within their Solution, thinking critically to resolve impediments, be it architectural, leadership or logistics.
•Works with Agile Coaches and Scrum Masters to resolve complex problems, taking a broad perspective to identify unique and innovative solutions
•Offers advice and guidance for delivery teams on how to transition to and operate in scaled delivery environments
•Ability to provide guidance and oversight to multiple teams, growing capability across the organization
•Generally reports to Practice Area Lead or Practice Lead and contributes directly to assigned Journey or Platform Experience and/or Education
•Bachelor's Degree or equivalent required in a related field such as information technology, computer science, Bus. Admin - Masters preferred
•Typically requires 10 years of Agile experience
•7+ years of experience as a Coach, Prod Mgr, Scrum Master or Program Mgr.
•Certified SAFE Release Train Engineer (RTE) or SAFE Program Consultant (SPC), Advanced Certified ScrumMaster (ACSM) or Certified Scrum Professional (CSP)
•5+ yrs. of related experience as an Agile coach involved in large-scale Agile transformations, coaching multiple agile teams, Agile Management tools
•3+ Portfolio or Program Management Experience Hours
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.