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Rogers

Solution Architect

Posted 14 days ago

Job Description

Solution Architect

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

Rogers is seeking a Solutions Architect - Wireline solution responsible for Carrier and Wholesale clients. Reporting to the Senior Manager - Sales Operation & Solutions, the Wholesale Solutions Architect will be responsible for gathering customer business and technical requirements, designing comprehensive networking solutions, delivering sales presentations, presenting technical information about products and services, conducting product demonstrations, product evaluations, and collaborating on RFP and RFI responses. The candidate must have a strong understanding and experience with OSI layer 1, 2, and 3 networking to satisfy business requirements in multiple verticals, often as a part of a broader solution-selling opportunity.

Possessing an extensive wireline network infrastructure technology and design background, the successful candidate will be seen as a subject matter expert and will have a strong understanding of all aspects of wireline solutions, IP applications, and business requirements as they relate to the customer's WAN & LAN environments.

The Solutions Architect will support direct wholesales channels and will act as the voice of the customer, facilitating the interworking between sales, product marketing & development, engineering, and other internal resources in support of a positive customer experience.

What you'll be doing:
  • Stimulate activity and joint solution selling opportunities for Rogers Wholesale channels to drive results for wireline data solutions in support of sales targets
  • Interface with key decision makers (ranging from Carrier Mangers staff up to and including CIOs)
  • Deliver solution presentations to a diverse customer audience
  • Design differentiated wireline and business productivity solutions that fit customer current and future requirements
  • Advance solution specifications internally for product fulfillment
  • Gain and maintain a deep understanding of product sets, disseminate to peers and Sales, and provide feedback into their evolution
  • Assume the lead for technical responses on RFP, RFQ, and RFI documents
  • Complete high-level cost evaluations as required
  • Interface with other groups including Network Planning, Transport and IP Engineering, Service Delivery, and Service Assurance
  • Identify strategic partnerships and evaluate new partner managers
  • Facilitate solution development and deployment of complex data solutions including network connectivity, requirements definition, product testing, pilots, proofs-of-concept, and client trials
What you bring:
  • University degree or technical diploma in Telecom, Engineering, IT, Computer Science, or related field
  • 5+ years of work experience in a telecommunication service provider or IT services organization
  • Proven record in solution selling and product positioning
  • Advanced knowledge of the design and implementation of Ethernet, Internet, MPLS and overall Layer 2/3 WAN/LAN environments
  • Advanced knowledge of fiber and copper infrastructure and technology
  • Advanced knowledge of transport topologies, equipment, and technology including CWDM/DWDM and other optical network services provisioned on-net and on leased facilities
  • Working knowledge of IP-based services including SIP & IP Telephony, Microsoft Teams & Office 365
  • Excellent business/technical writing and communication/presentation skills
  • Excellent skills in translating technical designs into high level network diagrams
  • Nice to have active industry related credentials such asCCNx, CCDx, CCIE, ITIL, MEF, P. Eng., etc.
  • Ability to negotiate and sell. Win/Win selling.
  • Excellent time management and organizational skills in a fast-paced multitasking environment
  • Excellent understanding of market trends and competitive issues
  • Advanced knowledge of Microsoft Office applications (Word, Excel, Visio)
  • Use of a personal vehicle for business purposes is required

What's in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus

• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.

• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.

• Paid time off for volunteering

• Company matching contributions to charities you support

• Growth & Development Opportunities :

o Self-driven career development programs (E.g. MyPath program)

o Rogers First: priority in applying to internal roles of interest

• Wellness Programs :

o Homewood employee & family assistance program

o Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions

o Low or no-cost fitness membership with access to virtual classes

• Our commitment to the environment and diversity :

o Work for an organization committed to environmental protection

o Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

This is a hybrid work position and will require you to be in office three days per week. You can choose which days in office work best for you!

If you are selected to move forward in the recruitment process, here is what you can expect:

• 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON
Travel Requirements: Up to 10%
Posting Category/Function: Sales & Account Support
Requisition ID: 311039

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .

Posting Notes:Rogers Business

Location:
Brampton, ON, CA Montreal, QC, CA Calgary, AB, CA

Being a Rogers team member comes with some great perks & benefits including:
• Health & well-being benefits
• Donation matching
• Paid time off for volunteering
• Wealth Accumulation including: Pension plan & Employee stock options
• Generous employee discounts
• Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.

Job Segment: Solution Architect, Architecture, Telecom, Telecommunications, Product Marketing, Technology, Engineering, Marketing

About Rogers

As a proud Canadian company, we're dedicated to making things easier for our customers. Since 1960, millions of Canadians have first experienced new ways of living and working through Rogers: FM radio, cable television, high-speed Internet, wireless phone calls, wireless LTE Internet, and more. At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize her dream. A sports fan celebrate a special moment. Because we believe connections unite us, possibilities fuels us, and moments define us. _ En tant que fière entreprise canadienne, nous sommes déterminés à faciliter la vie de nos clients. Depuis 1960, des millions de Canadiens ont fait l’expérience de nouvelles façons de travailler et de vivre leur vie grâce à Rogers : radio FM, câblodistribution, Internet haute vitesse, appels sans-fil, Internet sans-fil LTE et plus encore. Chez Rogers, nous relions les gens d’ici à un monde de possibilités et aux moments les plus importants de leur vie. Chaque jour, nous nous réveillons avec un but en tête. Réunir les gens de partout dans le monde. Relier les gens les uns aux autres, et au monde qui les entoure. Soutenir une entrepreneure pour qu’elle réalise son rêve. Aider un amateur de sport à célébrer un moment spécial. Parce que, selon nous, les liens nous rapprochent, les possibilités nous motivent et les moments nous définissent.

Industry

Telecommunications

Application closing date is 2024-11-18

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