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Senior UNIX Systems Support Analyst

Toronto, ON
Full Time
3 days ago
4100 Gordon Baker Road

Job Family Group:


Provides problem troubleshooting and solutions for Linux Red Hat incidents. Some incidents may involved system crash and recovery, network troubleshooting, failure to boot, hardware failures, performance degradation, and user security and connection problems, backups and restores of user data. A person needs to be a diligent, curious, and a resourceful self-starter who is able to look through a variety of resources and documentation to resolve issue or direct clients to the next steps in a timely manner. Skills required but not limited to:
  • Good understanding of Linux and Red Hat System administration concepts and tasks such as installs, user access, reboots, filesystem management, NFS and performance.
  • TSM, Lan Free, Storage Manager troubleshooting, backing up, restoring.
  • Avamar, restoring, backup troubleshooting.
  • Veritas Cluster management- failover, troubleshooting, cluster start or shut down.
  • Storage management including using multipath, HP, or Veritas Disk management.
  • User access connectivity and security troubleshooting.
  • System down and bootup troubleshooting.
  • Performance degradation troubleshooting: memory, cpu, network, disks
  • Ansible job and inventory creating and administration.
  • Working with vendors and other teams within BMO to achieve speedy recovery or root cause analysis.
  • Working well with others: take quick ownerships of issues, assist in emergency and other problem troubleshooting events.
  • An ongoing curiosity and desire to learn as support technical requirements grow with new technologies and enhancements.
  • Seeks opportunities to improve the support environment such as possible further automation or just faster or easier way to do certain tasks, perhaps documentation improvements.
  • Able to verbally relate technical concepts about solutions to Vendors, clients, and co-workers.
  • Scheduling may include some evening work and occasional assistance on issues during the night.
  • Preventative maintenance & change implementation
  • Nice to have:
    • Some WebSphere, AIX, TSA is helpful.
    • Experience with ESP Agent and jobs is helpful.
    • Experience with Dynatrace problem investigation is helpful
    • AWS Cloud Practitioner
    • Site Reliability Engineering knowledge

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At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.

To find out more visit us at .

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Information Technology