Senior Technical Writer (CARD2422)
Reference ID: %7B2D58AC99-EF77-4352-8A10-78478F12D74E%7D
Fortinet (NASDAQ: FTNT) protects the most valuable assets of some of the largest enterprise, service provider and government organizations across the globe. The company's fast, secure and global cyber security solutions provide broad, high-performance protection against dynamic security threats while simplifying the IT infrastructure. They are strengthened by the industry's highest level of threat research, intelligence and analytics. Unlike pure-play network security providers, Fortinet can solve organizations' most important security challenges, whether in networked, application or mobile environments - be it virtualized/cloud or physical. More than 210,000 customers worldwide, including some of the largest and most complex organizations, trust Fortinet to protect their brands. Learn more at http://www.fortinet.com , the Fortinet Blog or FortiGuard Labs .
The FortiOS Technical Documentation team in Ottawa is looking for an experienced Technical Writer to help produce high quality, written and video content for our complex Fortinet security networking products.
The successful candidate will:
*design, develop, and maintain customer-facing software documentation.
*research documentation requirements by installing software network security products and learning how to use them.
*collaborate with subject-matter experts in Product Management, Technical Support, Quality Assurance, and Development to ensure content is technically accurate and relevant.
*work independently as well as collaborate with other writing peers to balance and support multiple documentation projects and releases.
*produce graphics and video content, as required.
*contribute to improving processes, standards, and templates for the team.
The ideal candidate will have:
*at least five years professional technical writing experience.
*an ability to transform complex, technical concepts and instructions into clean, concise, and easily consumable information for our users. Document architecture experience would be awesome!
*a very strong command of English grammar and usage.
*experience with or aptitude to learn and author in a content management environment, using MadCap Flare, WordPress, or Adobe Creative Cloud. Flare template experience would be awesome!
*experience with network security products, such as firewalls, wireless, authentication, VPNs, and cryptography.
*a BA or BS degree, preferably in an English writing, computer science, electrical
engineering, or related field.
Fortinet is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity or testing, please advise if you require accommodation.
Posted: November 16, 2018
Closes: January 15, 2019