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Senior Strategy Manager - Channel Insights and Reporting

Toronto, ON
Full Time
7 days ago
Join our team

Our Team - Small Business Solutions, Channel Strategy, Performance and Compensation - has a mandate to support our sales channels and partners by continually analyzing and recommending changes in structure and size, evaluating channel economics, tracking and reporting on key performance metrics while running compensation strategy and operations. Ultimately, our goal is enabling better decisions and implementing innovative strategies to drive success by working closely with Sales and Marketing teams and leaders.

Here's the impact you'll make and what we'll accomplish together

As a Senior Strategy Manager you will become our channel performance reporting and insights expert. As the team works through key strategic questions, you will use the insights you have discovered from performance reporting, modelling and deep dive research you have developed. Your insights and recommendations will be presented to the executive leadership team on a very frequent basis.

If you are a strategic thinker with a knack for doing detailed analysis, capturing insights and known for your storytelling ability, then you are in the right place. And the possibilities are endless when it comes to evolving our business.

Here's how
    •You have excellent technical and analytical proficiency
      •You are going to own and continuously improve performance reporting •You are able to get deep into tools like DOMO, Tableau, Excel, Google Suite etc, simplify, and automate reporting work
    •You have exceptional collaboration skills
      •You will partner with our business intelligence teams to build and/or improve reporting tools designed to understand our performance
    •You are known for your best in class business communication skills
      •You will keep the pulse of our sales channels and collect Sales Executives' feedback to understand trends affecting our segments •You will distill qualitative information and use it to complement your quantitative analysis
    •You are talented at facilitating discussion forums, confident with presenting and influencing the leadership team
      •You will deliver performance results and strategic recommendations backed with your insights to an executive-level audience
    •You are recognized for your curiosity and growth mindset
      •You are naturally compelled to challenge the norm and ask the question "Why?"


You are the missing piece of the puzzle if:
    •You love digging into quantitative and qualitative data; you will analyze it, pivot it, and distill issues to their core to provide the best possible performance reports and channel insights •You are an Excel expert and are comfortable with data visualization tools (e.g. Domo, Tableau etc.); SQL experience is an asset, but not required •You are a compelling communicator, persuasive storyteller (visually and verbally); you enjoy distilling a lot of complex information into a simple, compelling story for an executive audience •You see the bigger picture of the problem you are trying to solve, and will proactively seek out new data points from varied sources (external and internal) to complement your analysis •You have excellent attention to detail, structured approach to analysis and the ability to develop logical arguments •You have minimum 5 years of experience in a similar role and/or related education with demonstrated performance and increasing levels of responsibility
Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
Management and Executive