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Deloitte

Senior Manager, Workforce Development

Posted 15 days ago

Job Description

Job Type:Permanent
Work Model:
Hybrid
Reference code:
127208
Primary Location:
Toronto, ON
All Available Locations:
Toronto, ON; Montreal, QC; Ottawa, ON

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.
By living our Purpose, we will make an impact that matters.
  • Learn from deep subject matter experts through mentoring and on the job coaching
  • Have many careers in one Firm.
  • Partner with clients to solve their most complex problems

The Senior Manager, Workforce Development is a strategic leader combining consulting acumen with deep expertise in learning ecosystems, best practices, and processes. This role will drive Deloitte's learning transformation and upskilling initiatives by identifying client needs, developing innovative learning strategies, and implementing technology-driven solutions. The individual will act as a trusted advisor to clients, delivering impactful and measurable business outcomes through advanced learning solutions.

What will your typical day look like?

Client Engagement and Delivery:
  • Lead the delivery of high-quality learning and development projects, ensuring alignment with client objectives and timelines.
  • Conduct thorough needs assessments to understand client challenges and goals.
  • Develop comprehensive learning solutions that align with client business objectives and leverage the latest technologies.
  • Ensure project deliverables are consistently of high quality and align with best practices and industry standards.
  • Build and maintain strong relationships with clients and partners, fostering trust and collaboration.

Business Development:
  • Drive business development efforts by identifying and pursuing new opportunities with existing and potential clients.
  • Lead the development of proposals, presentations, and go-to-market materials to support sales growth.
  • Collaborate with internal stakeholders to craft strategic solutions that meet client needs and expand Deloitte's market presence in the learning and development space.
  • Build long-term partnerships with clients by delivering value and consistently exceeding expectations.

Thought Leadership:
  • Stay abreast of emerging trends and technologies in the learning ecosystem.
  • Contribute to Deloitte's thought leadership in the learning and development space.
  • Publish articles, white papers, and blog posts on emerging trends and best practices.
  • Build Deloitte's brand as a leading provider of innovative learning solutions.

Team Management and Collaboration:
  • Lead and mentor a team of learning professionals, fostering a culture of innovation and continuous improvement.
  • Collaborate effectively with other practices within Deloitte to ensure the successful delivery of learning projects.
  • Build and maintain strong relationships with external vendors and partners in the learning technology ecosystem.

About the team

In our clients' eyes, we are strategic advisors and partners in their workforce transformation journeys, working with them in the face of transformation, disruption and opportunity to build the workforce they need now and into the future. To each other, we are a committed, diverse, supportive and collaborative group of professionals who are passionate about unlocking the potential of people in organizations whilst creating rewarding and meaningful career experiences for people at all levels.

Enough about us, let's talk about you

Experience:
  • 8+ years of consulting experience.
  • 5+ years of experience in learning and development or HR transformation.
  • Demonstrated expertise in learning ecosystems and technologies.

Skills:
  • Strong consulting skills, including client relationship management, needs assessment, solution design, and project management.
  • Lead the successful delivery of high-quality consulting projects, ensuring excellence in execution and client satisfaction.
  • Knowledge of the learning technology ecosystem.
  • Excellent communication, presentation, and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Ability to lead and motivate teams.
  • French is must for Montreal based candidates.

Total Rewards

The salary range for this position is $97,000 - $234,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative .
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

Job Segment: Consulting, Relationship Manager, Developer, Project Manager, Equity, Technology, Customer Service, Finance

About Deloitte

Deloitte, one of Canada's leading professional services firms, provides audit, tax, consulting, and financial advisory services. Deloitte LLP, an Ontario limited liability partnership, is the Canadian member firm of Deloitte Touche Tohmatsu Limited. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms. Deloitte, l'un des cabinets de services professionnels les plus importants au Canada, offre des services dans les domaines de la certification, de la fiscalité, de la consultation et des conseils financiers. Deloitte S.E.N.C.R.L./s.r.l., société à responsabilité limitée constituée en vertu des lois de l’Ontario, est le cabinet membre canadien de Deloitte Touche Tohmatsu Limited. Deloitte désigne une ou plusieurs entités parmi Deloitte Touche Tohmatsu Limited, société fermée à responsabilité limitée par garanties du Royaume-Uni, ainsi que son réseau de cabinets membres dont chacun constitue une entité juridique distincte et indépendante. Pour obtenir une description détaillée de la structure juridique de Deloitte Touche Tohmatsu Limited et de ses sociétés membres, voir www.deloitte.com/ca/apropos.

Industry

Management and Consulting

Company Size

5001-10,000 employees

Application closing date is 2024-11-19

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