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Senior Manager, Communications

Toronto, ON
Full Time
3 days ago
100 King Street West

Job Family Group:
Corporate Affairs

As a senior member of a high-performing communications team, prepare, schedule and execute communications strategies that support the needs of the BMO Private Wealth Technology and Operations teams. The successful candidate will play an active role and work closely with the Tech/Ops teams to lead the development of a communications strategy for these teams, prepare fulsome communications plans, respond to real time message requests; while contributing to the overall strategy of Private Wealth's Communications team.

Communications development will require active participation in briefings with the Tech/Ops teams in order to lead the communications process, including: writing, editing and project managing communication initiatives to support a broad range of initiatives and activities across multiple audiences and channels. The Senior Manager will provide strategic communications counsel and a superior level of service to designated partners with respect to assigned projects, many of which are derived through a cross-functional framework and are generally time sensitive.

The successful candidate will have experience in preparing technical communications that are intuitive and instructional, a strong commitment to excellence, the ability to partner with a diverse group of business partners and leaders, and significant experience in communication planning and execution. Experience in the financial services industry is a definite asset.

The Senior Manager must be dedicated to developing communications of the highest quality, while ensuring that all messaging and strategies are consistent with brand standards and aligned with the firm's strategy business priorities. This position requires strong skills in the areas of leadership, strategy, communications, project management, decision-making acumen, negotiation and problem solving, while demonstrating personal integrity and honesty.

Knowledge and Skills .

Core Competencies:

  • Develop and maintain strong relationships with internal clients with minimal oversight.

  • Demonstrate superior strength in writing and editing.

  • Ability to develop and lead complex communications strategies and complete task-based assignments.

  • Create, manage and execute communication strategies for a variety of stakeholders.

  • Ability to manage multiple projects with changing priorities.

  • Excellent judgement and interpersonal skills - with the ability to communicate with senior-level internal partners and display confidence in providing counsel and strategic recommendations.

  • Ability to work as part of a team and demonstrate leadership.

  • Strong working knowledge of financial services, in particular operations and technology.

  • Computer literate - comfortable with technology and the use of Office suite of programs, as well as SharePoint and Salesforce.

  • Client service orientation - with a passion for meeting and exceeding expectations of partners.

  • Results driven with a proven ability to meet deadlines in a fast-paced environment.

  • Ability to take complex information and communicate it clearly and concisely based on the needs of the audience.


  • Strong communicator

  • Excellent organizational skills

  • Keen attention to detail, coupled with strong editing skills

  • Ability to work with ambiguity

  • Flexible, self-starter who is confident and tactful, but understands when to seek advice and counsel

  • A quick learner with strong interpersonal skills

Experience and Education:

  • Degree in Journalism or Communications

  • 10 years of experience in a communications-related position

  • Industry credentials credentials would be an asset

We're here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.

To find out more visit us at .

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
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