Senior Director of Operations

Posted 4 days ago

Job Details

Full Time

Location

Job Description

First Transit is hiring for a Regional Director of Operations in B.C or Alberta. Preferred candidate locations are Calgary, Edmonton, Kelowna, Vancouver, Abbotsford or Vernon. This position will require extensive travel.

Job Purpose:

Working closely with the Branch Managers and staff, ensure that superior levels of service are delivered to both internal and external customers consistent with the Service-Profit chain. Provide effective coaching to employees and assist in their personal development

MAJOR RESPONSIBILITIES:

Provides strength in operations management including strong logistical planning skills, management experience, awareness of all facets of the operation, an understanding of profit and loss issues, and a common sense approach to getting things done
Resolves problems with an emphasis on accountability, delegation of responsibility, and the willingness to make decisions
Provides leadership in employee relations issues, motivates staff, and produces coordinated and consistent efforts to achieve corporate goals. Creates strong relationships with employees and understands the practices of successful employee recruiting
Provides leadership in labor relations issues including, but not limited to, arbitrations and final step grievance hearings. Provides regulation of compliance with the Freedom of Association policy. Provides direction in application of collective bargaining agreements and other relevant items
Conducts facility evaluations. When necessary makes recommendations for improvement to existing facilities or identifies alternative locations that will accommodate business needs
Demonstrates knowledge of safety management practices and skills needed to focus attention on the necessity of safe operations in all areas, together with an understanding of federal and state safety standards and regulations
Brings about strong customer relationships by effective and consistent communications and the desire to exceed client expectations
Demonstrates good presentation skills and the capability of maintaining a high level of visibility in all respects, including interacting with clients, community organizations, and government agencies and officials
Maintains necessary records concerning compliance, personnel files, and internal company reporting
Provides leadership and decision making to several locations
Resolves location issues
Recommends improvements for various locations

MINIMUM EDUCATION & CERTIFICATIONS REQUIRED:

4 year degree or equivalent experience

EXPERIENCE & SKILLS REQUIRED:

5+ years experience in operations management
Good analytical skills
Good leadership and problem solving skills
Good overall understanding of safety principles
Computer literate with the ability to access resources and uses email effectively
Good oral and written presentation skills

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:

Must be a resident of either B.C or Alberta
Office environment
Oil Sands/ Camp environment
Maintenance shop/yard environment
Travel up to 75%

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment. We encourage applications from women, persons with a disability, Indigenous peoples and members of a visible minority. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all. First is committed to providing reasonable accommodation at all stages of the hiring process and encourage all applicants who may require such accommodation to let us know

#LI-MANAGEMENT

About First Transit Canada

Every day we help millions of people to get to where they want to go. Our drivers provide a great service, taking students to and from school and helping people travel across North America and Canada. So, if you’re reliable, customer-focused and a safe driver - join our team and enjoy a career while making a difference. As we run a variety of different services, we operate a wide range of vehicles. So you could find yourself driving a transit bus, charter bus, minibus or one of our iconic yellow school buses. Our driving opportunities include: Paratransit Driver Providing a vital service to children, adults with disabilities and the elderly, you’ll take the time to get to know our passengers and provide a flexible and responsive local service. School Bus Driver Local communities will rely on you to take their children to and from school. Not only will you enjoy making a difference in your community, you’ll enjoy full training and plenty of spare time during the day. Motor Coach Operator At Greyhound, employees are our greatest strength and most valuable asset. We are dedicated to recruiting, developing and training a world-class workforce and providing them a challenging and rewarding environment that encourages creativity and growth. Ground transportation is as vibrant and dynamic as ever and with the help of great employees, we are poised to continue as the industry leader! Fixed Route Bus Driver If you are a reliable and customer service-driven individual, operate one of our fixed route transit buses or an airport or university shuttle. Become part of the trusted team that helps our communities get to where they need to be every day.