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Senior Cybersecurity Technology Architect - Managed Security Services Domain

Toronto, ON
Full Time
7 days ago
Join our team

We live in a fast-paced cyber-world where protecting our information has become paramount. At TELUS Security, we strive to always be steps ahead, tackling the toughest security challenges head-on with top talent and cutting edge technology.

The Cybersecurity Architecture Team is an assembly of innovators who each bring unique wisdom and competency built from their storied career paths, involving a spectrum of technologies, practices, roles, and projects. Together, we engage stakeholders across the business and collaborate to identify, plan/consult/review, and prioritize change initiatives to security capabilities that will serve to protect the business of TELUS and our customers.

Here's the impact you'll make and what we'll accomplish together

You will envision, establish and drive TELUS' 5 Year Security Technology Roadmap in the managed security services domain. You are a strategic evangelist who draws on passion for capability-building to constructively break through challenges in order to chart a path forward leading to sustainable delivery of benefits to mission. You will leverage your experience in a managed services context to rapidly orient yourself with stakeholders and their functions/processes, communicate in both business and technical terms, and discover and prioritize gaps for maturity improvement.

It is essential for this team to strategically deploy their capabilities to meet the demands of an increasingly complex and ever-changing environment where the landscape is rapidly evolving.

Here's how

Every day you will take on exciting challenges to architect and coordinate the Managed Security Services (MSS) Portfolio, collaborating with your stakeholders and architecture peers to manage the respective portfolio architectures, and the 5-year Strategic Capability Roadmap for TELUS Security.

You will engage with your stakeholders to understand their operating contexts, drivers, objectives, challenges, and planned initiatives.

    •Managed Security Services Market & Product Portfolio teams •Integrated Managed Services & Outsourcing Market & Solutions teams •Customer-specific project teams requiring Complex/Custom Managed Solutions •TELUS Market-facing Business Units & Product Portfolio Line teams, adopting/integrating Managed Security Services to support a Secure-by-Design imperative •TELUS Corporation enterprise teams, adopting/integrating Managed Security Services to support a Secure-by-Design imperative
    •Cybersecurity Architecture Team peers, with whom you will manage strategic & architectural interlock with the domains of security technology capability they each own/coordinate which are composed to underpin our managed security products •Cybersecurity DevOps team leaders & members, with whom you will collaborate to assess impacts of product/service change demands while representing their concerns in strategic/initiative planning •Architects/owners of capabilities across TELUS which MSS Enablement depends on, with whom you will manage relationships and oversee requirements management, investment planning and initiative prioritization as it relates to dependencies •Investment initiative planners, with whom you will work to establish and co-own business cases for change initiatives, and provide context and reasoning to support investment portfolio prioritization, and participate in benefits delivery look-backs


You're the missing piece of the puzzle
    •Your grasp of practices across disciplines of Enterprise Architecture, Product Management, Product/Service Business Support Systems and Service Management, make you a natural integrator •You advocate for and support competency/practice-building and governance rituals to ensure change and its intended outcomes are sustainable •Security may have been your long-time focus, or is a developing passion •Whichever the case may be, you've checked out our Product Portfolio and quickly see yourself having deep conversations with the Product teams about the Security Outcomes we do/can deliver to our customers, and even have some ideas about how to enhance them and optimize their delivery through process/technology improvement •You can't wait to explore how we pull it all together across our DevOps teams •5+ years performing Enterprise Architecture activities in a large enterprise •3+ years working with Product Management teams with exposure to Product Portfolio Management, Roadmap Planning, and Product/Service Business Support Systems (Product Catalog Management, Offer/Service/Resource Model Management, Configure/Price/Quote Functions, Feasibility Management, Contract Management, Order Management, Fulfillment Orchestration, Workforce Management, Billing Configuration, Revenue Recognition & Settlement) •3+ years planning/establishing a service management practice, including significant security scope, in a large enterprise or communication service provider (CSP) •3+ years participating in management accounting activities, such as budgeting, product/service cost model establishment, investment initiative planning, business case development •Post-secondary degree in Computer Science, Information Technology, Communications Technology, Electrical Engineering, or equivalent •Earned certifications with some combination of:
      •Enterprise/Business Architecture/Analysis (TOGAF, Archimate, SABSA, Business Architecture Guild CBA, IIBA CCBA/CBAP, or equivalent) •Service Governance/Management (ITIL, SIAM, COBIT, CGEIT, CMMI, or equivalent) •Security Practice Management (CISSP, CISM, CISA, ISO27000-LA, or equivalent) security technology and operations (GIAC, CEH, vendor-specific certifications)
    •2+ years' experience with SIEM (security information and event management) including architecture, design, development, use case development, and operations planning •Experience assessing/integrating practice guidance/control frameworks into organizational processes, such as NIST Cyber Security Framework, ISO/IEC 27000-series, NIST-800 series guidance including the NIST 800-53 framework of information security controls •Experience with TMforum standards/frameworks such as 'Frameworx' (eTOM/TAM/SID), OpenAPIs and Open Digital Architecture •Experience with CSP BSS system architecture, such as Product/Service/Resource Catalog Management, Resource Inventory Management, CPQ, COM/SOM, Fulfillment Orchestration and Automation, using systems from vendors such as Netcracker or Amdocs •Experience with CSP resource orchestration models such as NFV •Experience with CSP OSS and ITSM operations management tooling, from vendors such as IBM Tivoli, BMC, ServiceNow, ScienceLogic, and Zabbix

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly ® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
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