Ready to lead a team and exciting line of business to new heights?Join our team
The Digital Life Planning team manages our largest collection of emerging consumer products across Canada at over 300 locations. Designed to give TELUS an edge over the competition, our vertically integrated product category team works hand-in-hand with Go-to-Market (GTM), Product Development & Marketing Promotions teams to deliver the latest consumer products to our customers; including Audio, Connected Home, Health and Fitness, Cases and Protection, Smartwatches, Charging solutions and more.Here's the impact you'll make and what we'll accomplish together
Along with an amazing collection of professional and accomplished colleagues, you will be a key part of leading our Digital Life experience at TELUS. Every successful retailer has the right products in the right places at the right time. How effectively we understand market trends, build forecasts and manage each product's life-cycle, determines if customers get the best experience and drives profitable growth.
In your role as our Senior Inventory Planning Business Analyst, you will be responsible for developing and maintaining our Inventory Management system for TELUS Corporate Stores. You will work closely with the Planners to set parameters and optimise the flow of inventory through channel. You will prepare and provide analysis, tracking our key performance indicators, and provide coaching to the team to improve our business.Here's how
•Act as the prime interface with our Inventory Management system vendor, providing guidance on system enhancements and resolution of issues
•Prepare and provide training to broader Purchasing & Inventory Management team on any system enhancements
•Provide leadership and support to the Planners in design and implementation of best in class inventory management processes
•Provide coaching and leadership to the Planner team with respect to the use of Inventory Management software and the best inventory management practices
•Develop and maintain regular reporting for key performance indicators; drive opportunities and results from insights gained
•Work closely with Buying & Channel teams in the development of new processes and programs that enhance our level of customer service in stores
•Look for opportunities to develop and/or re-invent processes with the goal of improving our business metricsQualifications:You're the missing piece of the puzzle
•Strong working knowledge and experience of JDA Demand & Fulfill is a requirement
•Experience with SAP Materials Management
•Strong understanding of fundamentals of supply chain management: forecasting, planning, order replenishment strategy
•Passion for leading and coaching team members to achieve their goals
•Ability to forge strong partnerships throughout the organization and influence leaders and teams without direct authority
•Passionate about delivering customer experience
•Ability to bring together cross-functional groups and gain consensus
•Superior analytical and problem-solving skills
•Experience in supporting/training team members without authority
•Strong communication skills are a must
•Ability to operate in a high pressure atmosphere
•Willing to make and take ownership of tough decisions backed up by logic and reason
•5+ years of experience in a similar role and/or related experience with demonstrated performance
•Bachelor's degree Great-to-haves
•Well-developed knowledge of Microsoft (MS) Excel for reporting and analysis, experience with MS Access, Tableau, Domo would be considered an asset
•Knowledge of consensus forecasting considered an asset
•Retail or consumer electronics background is an asset
•Supply Chain Management Professional (SCMP) designation or similar, would be an asset Who is TELUS?
We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.
Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion?
At TELUS, you
create future friendly ® possibilities.
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.