Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Business Management, Strategy & Support

Pay Details:
$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Provide specialized business management guidance and support for a functional area and implement policies / processes and/or initiatives to meet business management, strategy and governance objectives. May provide complex reporting, analysis, and assessments at the functional or enterprise level.

Technology Business Operations Introduction

Business Operations Management (BOM) helps our Corporate Technology partners achieve operational and strategic excellence, specializing in the following areas: Financial and performance management, portfolio and investment management, resource management, operational risk management, and employee and colleague communications and engagement. The BOM team is committed to achieving excellence through the standardization and continuous improvement of its services and prides itself in being a highly collaborative and cross-functional group of professionals.

Provide specialized business management guidance and support for a functional area and implement policies / processes and/or initiatives to meet business management, strategy and governance objectives. May provide complex reporting, analysis, and assessments at the functional or enterprise level.

KEY ACCOUNTABILITIES

• Build strong partnerships with Technology & Business partners and be able to effectively communicate Platform results.
• Work effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing and aligning others as needed.
• Plan, lead, manage and oversee a diverse set of operational activities related to Resource Management and Financial planning including the management of the approval process for your area.
• Lead the monthly forecasting and yearly budgeting process. Meet with the teams to gather input and consolidate forecasts and budgets.
• Create and produce Dashboards and Scorecards, work with teams to update rolling forecasts and monitor performance against plan.
• Own and drive relevant governance meetings, related deliverables and outcomes.
• Present monthly consolidated resource and financial results. Identify gaps, pinpoint issues, identify productivity opportunities, know the trends, and provide specialized business management & financial advice to senior management and respective teams.
• Contribute to the strategic direction of the business management function and play a key role in the development and implementation of strategies in support of the overall business strategy
• Oversee, lead, manage and plan a diverse set of work activities involving the development and implementation of policies, processes, procedures, changes across multiple functional areas, including Resource Management and Financial planning
• Facilitate key discussions and provide thought leadership to executive audience
• Demonstrate strong leadership capabilities with a desire to provide coaching and career direction to team members
• Enhance activities and implement effective and innovative solutions, including automation, where there is an opportunity to gain efficiencies through process improvement
• Act as subject matter expert for own area and provide guidance/ advice and recommendations to support interactions with internal / external partners.
• Keep focus on process simplification and automation of reporting as far as possible. Participate in ad hoc projects as required

SHAREHOLDER

• Adhere to enterprise frameworks and methodologies that relate to business management activities
• Actively manage relationships with corporate functions and ensure alignment with enterprise requirements
• Assess and identify key issues and escalate to appropriate levels and relevant stakeholders where required
• Maintain a culture of risk management and control, supported by effective processes and sound infrastructure in alignment with risk appetite
• Ensure business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets).
• Participate in cross-functional initiatives as a subject matter expert helping to identify risk and provide guidance for complex situations
• Own and drive relevant governance meetings or committees and related deliverables and outcomes

EMPLOYEE / TEAM

• Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues
• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency
• Work effectively as a team, supporting other members of the team in achieving business objectives and providing client services
• Participate in knowledge transfer within the team and business units

BREADTH & DEPTH

• Work autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others
• Provide seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members
• Oversee and independently perform tasks from end to end

EXPERIENCE & EDUCATION

• Undergraduate degree in Finance, Business or have relevant experience
• 7+ years relevant experience
• Superior presentation and communication skills - be a confident, transparent and concise communicator (verbal and written)
• Strong analytical and problem-solving skills
• Experience with P&L, budgeting, forecasting, resource management and costing.
• Expertise or working knowledge in Excel & PowerPoint (must), Clarity PPM, MS SharePoint,
• Ability to work in the details and summarize key analytics for an executive audience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet