Security Team Lead - St. Catharines Hospital (Marotta Family Hospital)

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Site Description: Niagara Health - Marotta Family Hospital is a state-of-the-art healthcare facility offering advanced, patient-centered care. Opened in 2013, it features specialized services in emergency medicine, critical care, surgery, mental health, and women's and children's health. The hospital is home to the Walker Family Cancer Centre and a Heart Investigation Unit, providing regional access to life-saving treatments.

Position: Security Team Lead
Site: Niagara Health - Marotta Family Hospital, 1200 Fourth Ave, St. Catharines, ON L2S 0A9
Hours: Continental Rotating (0700-1900/1900-0700 hrs)
Payrate: $23.27/hr. - $25.60/hr. "based on levelling system"
Averaging Agreement: Averaging Agreement (AA) after 88 hours
Posting Date: September 05, 2025
Internal Posting Closing Date: September 12, 2025
External Posting Closing Date: September 12, 2025

Essential Job Functions:
• Provides leadership, direction, and ongoing coaching and training
• Ensures all standing orders and scheduled daily activities are carried out as required for each shift
• Ensures site staff adhere to all Paladin Security and site-specific security policies and procedures
• Plans and implements shift work schedules
• Ensures all Security Guards have received the mandatory training
• Motivates staff and issues commendations
• Coach and manage team performance, issuing corrective actions when necessary, and ensure all performance-related documentation is sent to the Client Service Manager
• Attendance Management
• Performs security audits
• Documents and investigates security incidents and complaints
• Provide proactive and reactive security patrols.
• Communicates any concerns/issues with Client Service Manager
Requirements:
• A Valid Ontario Security Guard License
• A Valid Standard First AID CPR C Certificate (From a WSIB Approved Organization)
• Proof of up to date immunization records for Mumps, Measles, Rubella, Varicella and two step Tuberculosis skin test
• Covid Vaccine two doses
• Must be willing to complete N95 Mask fit testing during the training
• Vulnerable Sector Check
• English (oral and written) fluency is a must
• At least one year of security experience in a team lead role
• Minimum two year of security experience in healthcare environment
• Post-Secondary education in a law enforcement/security program from a recognized college
• Working knowledge of the Trespass to Property Act and Mental Health Act
• Demonstrated punctuality and reliability, tact and diplomacy
• Legally authorized to work in Canada
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) training program prior to their onboarding training to ensure they meet the requirements of the position
Please be aware: The UOF/MOAB certification is not paid as it is a pre-employment requisite; however, Paladin will cover all the costs of the training with a 6-month commitment to the position/availability.

Why choose Paladin?
• Opportunities for training and professional development
• Competitive salary and benefits package.
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Additional perks
If you're excited about the opportunity to work with Paladin Security but don't meet every qualification listed, don't let that stop you from applying. You may be the ideal candidate for this role or another within our organization. We're always looking for great talent to join our team!

Education Requirements (All)

High School Diploma/GED

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability

This job reports to the Client Service Manager

This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift.

Relocation is not provided and travel is required consistently

Number of Openings for this position: 1