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Paladin Security
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Security Team Lead - Sherway Gardens (Security)

Reference ID: 316155

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Job Location icon
Etobicoke, ON
Job Type icon
Full Time
Job Category icon
Law Enforcement and Security


Paladin Security: Making the World a Safer and Friendlier Place!

Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

To: All Security Personnel

From: Robert Lanni

Date: August 9, 2018

Closing Date: August 15, 2018

Re: Job Posting: CF Sherway Gardens - Team Lead (Unionized)

Position: Security Team Lead (Unionized)

Site: CF Sherway Gardens

City: Etobicoke, ON

Status: Full Time

Hours: Wednesday - Saturday: 0900 - 1900 / Every Third Week Wednesday - Saturday: 0700 - 1700

Pay Rate: $15.92

Site Description: A crown jewel in every way, CF Sherway Gardens continues to redefine the retail experience. CF Sherway Gardens includes 1.3 million square feet of retail space housing over 200 top retailers, Gourmet Fare with a panoramic view, lush gardens and leather seating. It has been long considered a shopper's delight. CF Sherway Gardens is located just west of downtown at the junction of Hwy. 427 & QEW. There is easy direct access to the shopping centre from both QEW and Hwy. 427 via Sherway Gardens Road. Anchored by 3 new full service restaurants, The Hudson Bay, Saks Fifth Avenue and soon to come; Nordstrom, Sherway Gardens is an upscale fashion and lifestyle center.

Job Description: Working on assigned shifts, you will provide proactive and reactive security patrols and response to incidents. Specific duties include but are not limited too:
• Play a lead role in early morning access control as assigned.
• Assigned Training Officer role. Ensure upkeep of training related documents and delivery of training program. Shifts may be altered from time to time to assist with training as required. (intent of flexibility)
• Oversee the properties Tenant Safety Audit program. Conduct follow ups with tenants in relation to Fire and Building Code discrepancies.
• Conduct foot patrols of the interior and exterior of the property.
• Responsible for the uniforming of security staff, ensuring that all guards have adequate uniforms and exceptional deportment.
• Contribute to the properties Joint Health and Safety Committee. Conduct property inspections as required.
• Provide feedback to security staffs response to incidents.
• Attend the quarterly Loss Prevention meetings and oversee the Loss Prevention efforts of the property.
• Build up a professional rapport with the tenants of the property.
• Assist the Management and Leadership team with duties/ tasks as assigned.
• Motivate staff and recommend commendations to leadership personnel.
• Maintain the highest standard of security at all times, being professional in attitude, appearance and application.
• Perform security duties within the limits of the law and in accordance with any federal, provincial and municipal laws.
• Represent Paladin Security and The Cadillac Fairview Corp. Limited to tenants and customers in such a way as to enhance the quality, image and reputation of the shopping centre and the company.

Prerequisites: At the time of the interview, applicants must be able to produce proof of completion of the following:

1. A Valid Ontario Security Guard License
2. Must possess a valid G2/G Class driver's license with a minimum driving experience of 3 to 5 years
3. Must provide driver's abstract
4. No more than 2 minor convictions, no major convictions, and no more than 6 demerits in the last three years.
5. First Aid & CRP Level C
6. Basic Security Officer Training

Position Requirements: The successful applicant will be required to successfully complete the following courses:

1. Sherway Gardens Orientation
2. Supervisor 3 - OHS
3. Patrol Procedures
4. Note Taking and Report Writing
5. Dealing with Persons with Mental Illness
6. Incident Management Systems 100
7. Active Shooter Situations
8. Workplace Respect
9. Crowd Control
10. Slip Trips and Falls
11. Introduction to Bike Patrol
12. Can Bike Training
13. Supervisor 1
14. Supervisor 2 - Leadership
15. Additional courses as assigned

All interested personnel must apply through the Employee Portal by simply following these steps:

1. Visit
2. Click on Employee Portal
3. Enter username and password
4. Click on career opportunities
5. Click on Ontario, then Toronto
6. Select the job posting
7. Register and apply

Should you have any questions on this process, kindly contact the HR Department at

Additional Information / Benefits

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

This job reports to the CSM

This is a Full-Time position 1st Shift, 2nd Shift, Weekends.

Number of Openings for this position: 1

Posted: August 17, 2018
Closes: October 8, 2018
Email Address:
Company Info
5001-10,000 employees

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About Paladin Security

Paladin Security Group is the security company of choice amongst some of the most respected institutions in the country, protecting the public and government facilities. We are committed to offerin...