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Sales Audit Analyst

Full Time
2 days ago
Who we are
As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.

If that's you, let's work, learn and grow together.
We are building an inclusive and diverse team
Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.
Some of what you will do
As the Sales Audit Analyst, your primary responsibility will be to review the Point-of-Sale (POS) and Order Management System (OMS) transaction data for accuracy. This involves balancing out cashiers, cash registers, and/or an entire store day, which validates the totals from POS and OMS against the calculated and tendered totals of transactions.

Specifically, you will:

    • Distribute financial reports to various levels of management
    • Audit store cash deposits against each transaction day
    • Review the stores' cash reporting package and ensure its accuracy and completeness
    • Audit store POS transaction postings to the AS400 and work with IT to ensure missing transactions are recovered and posted
    • Responsible for the reconciliation of the staples gift card program for retail stores, B2B and corporate orders
    • Report non-compliance and fraud to store operations and loss prevention
    • Support the stores with the Staples credit programs
    • Work with store managers and supervisors to resolve issues regarding financial variances
    • Liaise with external service providers (such as banks and Staples Credit issuers) to resolve customer escalations and disputes related to their transactions at Staples
    • Fulfill corporate gift card requests
    • Distribute chargebacks received from the bank to the stores
    • Provide support to the stores on customer chargeback resolutions
    • Data entry of tax-exempt customer information submitted by stores
Some of what you need

    • 2-3 years of work experience in an accounting or related field
    • University degree or equivalent with a finance focus
    • Good understanding of a retail POS system, experience in daily cash reconciliations (deposit preparation, key-punching in AS400) and preparation of the weekly sales audit package would be assets
    • Basic understanding of financial statements and concepts is required
    • PC skills (i.e. Excel) are required
    • Knowledge of AS400 system is a definite asset
    • Bilingualism in French/English is a definite asset
    • Curious
    • Approachable
    • Passionate
    • Solution finder
Some of what you will get

    • Associate discount
    • Health and Dental benefits
    • Performance bonuses
    • Learning & Development programs
    • And more...
Additional Information

    • Office Environment (Hybrid - remote working and the office.)

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