Remote Live Chat Agent Support
Posted 10 hours ago
Job Details
Location
Salary
18 to 38 per hour (plus commission)
Job Description
A live chat agent job description involves assisting customers via online chat, handling inquiries, and resolving issues in real-time by multitasking and maintaining a professional tone. Responsibilities include understanding products/services, using chat software, documenting interactions, and identifying opportunities for upselling.
- Customer interaction: Engage with customers via live chat to answer questions, provide information, and resolve problems promptly and professionally.
- Product/service knowledge: Develop a thorough understanding of company products and services to provide accurate and comprehensive support.
- Multitasking: Manage multiple chat conversations simultaneously while ensuring each customer receives timely responses.
- System use: Utilize chat support software and CRM tools to manage conversations and maintain detailed records of customer interactions.
- Feedback and reporting: Provide feedback on common customer issues or suggestions for process improvement and report technical issues.
Application closing date is 2026-01-24
Current Openings
-
Live Chat Agent
Treasure's Academy LLC
Full Time
-
Chat Support
Treasure's Academy LLC
Full Time
-
Spanish/English Bilingual Customer Service Agent
Treasure's Academy LLC
Full Time
-
Customer Service Representative - Fully Remote | No Experience Needed & Start ASAP + Bonuses
Treasure's Academy LLC
Full Time
-
Full Time
-
Full Time
-
Research Advisor
Cuso International
Volunteer
-
Part Time
-
Full Time
-
Support Analyst I
WorkSafeBC
Full Time
