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Regional Vice President Operations

Full Time
4 days ago

Who we are

Staples Canada is on a journey to become the Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.
If that's you, let's work, learn and grow together.

Some of what you will do

As the Regional VP, you will lead operational excellence in the region to achieve financial and non-financial goals. You will inspire associates at all levels to deliver a best in class experience for our customers. Building a high-performing team through targeted development of District Managers and store management will be a critical focus for you, to ensure the delivery of overarching and lasting results. You will play a key role in the strategic planning process and being the principal change agent responsible for behavioral changes within the region. Playing a pivotal role in our transformation, and sales and profitability growth, each day will be fast paced, challenging, rewarding and meaningful and you will be inspired to bring your best, every day.

Specifically, you will:
    •Serve as a role model and advocate for our company values and culture; teamwork, inclusion and engagement of associates and customers are paramount to our success
    •Encourage process review and improvement in order to meet the changing needs of our customers and our business
    •Provide operational direction to District Managers and store management, ensuring the achievement of financial objectives, including sales and profit, expense control, productivity, and the smooth functioning of day-to-day operations of all units
    •Conduct financial statement reviews with District Managers. Develop a financial plan/projection in order to achieve targeted regional profitability goals.
    •Conduct frequent store visits to coach and recognize teams, and ensure compliance with all programs; act as a role model and coach of customer engagement and experience
    •Assess Human Resources needs of the region, and coach direct reports in the identification, selection, training, timely evaluation, and development of management talent.
    •Be responsible for the productive deployment and direction of the Operations team members who provide support services to the stores.
    •Evaluate and report on competitors' strengths and weaknesses relative to pricing, product movement, management talent and customer service focus.
    •In association with Director of Asset Prevention, monitor and follow up broad regional issues pertaining to Asset Prevention, and ensure District Managers are managing on-going compliance audits.

Some of what you need
    • 10-15 years plus of progressive related experience including experience at a District Manager / Sr. Director level
    • 5 years of managing multi-level teams
    • Progressive experience in retail merchandising
    • Bachelor's degree or equivalent relevant experience
    • Strong leadership, people development, mentoring and coaching abilities.
    • Expert knowledge of industry trends and competition
    • Demonstrated in-depth knowledge in financial analysis
    • Ability to inspire and motivate teams, and advocate and lead teams through change
    • Curious
    • Approachable
    • Passionate
    • Solutions finder

Some of what you will get
    • Associate discount
    • Health and Dental benefits
    • Performance bonuses
    • Learning & Development programs
    • And more...

Additional Information
    • Store and office environment
    • Extensive travel -local and overnight travel required

Employment Statement

Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Retail Operations and Logistics