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Product Owner II

Toronto, ON
Full Time
2 days ago
Company Overview

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Department Overview
The Product Owner II is responsible to ensure that a development team (pod) or multiple development teams (pods) are creating value for the organization through the delivery of customer-focused product increments. This entails aligning with other Product Owners and senior management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, continuously assessing customer feedback. The Product Owner II should always be considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributes to a positive work environment and ensures that work embodies the Agile principles of transparency, collaboration and engagement.

Job Description

  • Partner with management to support the delivery of a product vision
  • In alignment with the product vision, create and maintain a product backlog and continuously re-prioritize user stories that will provide the most customer or end user value
  • Continuously align with senior management on the product delivery roadmap, defined Minimum Marketable Features or Minimum Viable Products and release cadence
  • Review performance analytics; recommend and champion strategies to enhance the customer or end user product experience
  • Participate in scrum or Kanban events (e.g. stand-ups, retrospectives), express new ideas for improving product value or delivery efficiency, sharing with leadership as appropriate
  • Proactively engage established business process partners to ensure customers or end users are prepared for application changes and establish Day 2 processes
  • Create a value-focused product backlog and continuously iterate, ensuring there are user stories scoped and prioritized
  • Provide user story design, development and completion oversight; accepting / rejecting user stories based on the agreed upon Definition of Done and Acceptance Criteria
  • Manage delivery initiatives and oversee development team (pod) backlogs
  • Proactively raise issues that impede the efficient delivery of customer-focused increments
  • Responsible for defect management and prioritization

  • Adhere to enterprise frameworks or methodologies that relate to activities for own business area / journey
  • Ensure on-going strategic alignment with senior management, providing feedback as appropriate
  • Consider development team and stakeholder feedback in backlog management, facilitating conversations with multiple stakeholders representing competing priorities
  • Understand the internal business and technical environment, proactively defining, aligning or integrating with relevant stakeholders, shared services control groups (or platform as appropriate
  • Lead the submission and discussion on the Quarterly Business Review, with respect to their product
  • Proactively manage business stakeholders to obtain inputs needed for product development in a timely manner
  • Monitor the regulatory environment and partner with the senior management to consider changes to product strategy as needed
  • Actively coordinate and engage in risk, quality and/or business testing management
  • Empowered to make product delivery decisions, escalating to senior management as appropriate
  • Actively communicate to business, technology and senior management regarding product changes and backlog priorities
  • Single point of escalation for development team, providing guidance and decisioning as needed
  • Work cohesively with peers to reinforce Agile processes
  • Compile performance metrics and share with relevant stakeholders
  • Define the OKRs in partnership with numerous stakeholders across the organization
  • Protect the interests of the organization- identify and manage risks, and escalate non-standard, high risk activities as necessary
  • Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
  • Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite


  • Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
  • Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
  • Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
  • Participate in personal performance management and development activities, including cross training within own team
  • Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
  • Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
  • Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
  • Contribute to a fair, positive and equitable environment that supports a diverse workforce
  • Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

  • Deep expertise requiring significant in-depth and/or breadth of expertise in a complex field and knowledge of broader related areas
  • Accountable for specialized product development support based on deep product expertise and expert knowledge of Agile/Scrum processes, roles and practices
  • Senior specialist providing advisory services to executives, business segment leaders and governs the requirements for own work
  • Integrate knowledge of the enterprise function's or business segment's overarching strategy in leading program design, policy formulation or operating standards within one or more areas of expertise
  • Anticipate emerging business trends and regulatory/risk issues as a basis for recommending large-scale product, technical, functional or operations improvements
  • Advise on execution strategy and leads the development and deployment of functional programs or initiatives within their own field or across multiple specialties
  • Solve unique and ambiguous problems with broad impact; typically oversees standards, controls and operating methods that have significant financial and operational impact within the context of their own field
  • Requires innovative thinking to develop new solutions
  • Impact the technical or functional direction and resource allocation of part of an enterprise function or business segment
  • Engage stakeholders to take action; serves as a source of expert advice, influences change; frames information in a broader organizational context
  • Provide leadership guidance, make recommendations and collaborate with business to ensure solutions meets the business needs on a complex project or program
  • Typically reports into a Product Group Owner

Additional Information

  • Undergraduate degree and / or product certificate
  • 10+ years relevant experience
  • 5+ years Product Owner or Agile related delivery experience
  • Certified Scrum Product Owner (CSPO) certification and project management experience considered an asset
  • Scaled Agile Framework (SAFe) certifications or experience operating in scaled agile delivery considered an asset



At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
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About TD

The Toronto-Dominion Bank & its subsidiaries are collectively known as TD Bank Group (TD). TD is the sixth largest bank in North America by branches & serves approximately 22 million custom...

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Banking & Finance
10,000+ employees