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TD

Product Owner I

TD
Location
Toronto, ON
Details
Full Time
6 days ago
Company Overview

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Department Overview
The Product Owner is primarily responsible to ensure that a development team (pod) or multiple development teams (pods) are creating value for the organization through the delivery of customer-focused product increments. This entails aligning with other Product Owners and senior management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, continuously assessing customer feedback taking the pulse of the market and bringing in innovation and collaborating with stakeholders. The Product Owner should always be considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributes to a positive work environment and ensures that work embodies the Agile principles of transparency, collaboration and engagement.

Job Description

Customer
  • Partner with senior management to support the delivery of a product vision
  • In alignment with the product vision, create and maintain a product backlog and continuously re-prioritize user stories that will provide the most customer or end user value
  • Continuously align with senior management on the product delivery roadmap, defined Minimum Marketable Features or Minimum Viable Products and release cadence
  • Review performance analytics; recommend and champion strategies to enhance the customer or end user product experience
  • Participate in scrum or Kanban events (e.g. stand-ups, retrospectives), express new ideas for improving product value or delivery efficiency, sharing with leadership as appropriate
  • Proactively engage established business process partners to ensure customers or end users are prepared for application changes and establish Day 2 processes
  • Create a value-focused product backlog and continuously iterate, ensuring there are user stories scoped and prioritized
  • Provide user story design, development and completion oversight; accepting / rejecting user stories based on the agreed upon Definition of Done and Acceptance Criteria
  • Manage delivery initiatives and (depending on complexity) oversee multiple development team (pod) backlogs
  • Proactively raise issues that impede the efficient delivery of customer-focused increments
  • Responsible for defect management and prioritization


Shareholder
  • Adhere to enterprise frameworks or methodologies that relate to activities for own business area / journey
  • Ensure on-going strategic alignment with senior management, providing feedback as appropriate
  • Consider development team and stakeholder feedback in backlog management, facilitating conversations with multiple stakeholders representing competing priorities
  • Understand the internal business and technical environment, proactively defining, aligning or integrating with relevant stakeholders, shared services control groups (or platform as appropriate
  • Lead the submission and discussion on the Quarterly Business Review, with respect to their product
  • Proactively manage business stakeholders to obtain inputs needed for product development in a timely manner


Requirements
  • Monitor the regulatory environment and partner with the senior management to consider changes to product strategy as needed
  • Actively coordinate and engage in risk, quality and/or business testing management
  • Empowered to make product delivery decisions, escalating to senior management as appropriate
  • Actively communicate to business, technology and senior management regarding product changes and backlog priorities
  • Single point of escalation for development team, providing guidance and decisioning as needed
  • Work cohesively with peers to reinforce Agile processes
  • Compile performance metrics and share with relevant stakeholders
  • Define the OKRs in partnership with numerous stakeholders across the organization
  • Protect the interests of the organization- identify and manage risks, and escalate non-standard, high risk activities as necessary
  • Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
  • Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite


Employee/Team
  • Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues / points of interest
  • Support team development, track team performance metrics, and provide ongoing coaching and support
  • Provide thought leadership and / or industry knowledge for area of expertise in product area and participate in knowledge transfer within the team and business area / journey
  • Work cohesively with Scrum Master to reinforce Agile processes
  • Participate in personal performance management and development activities, including cross training within own team
  • Keep others informed and up-to-date about the status / progress of delivery and / or all relevant or useful information related to day-to-day activities
  • Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
  • Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships
  • Contribute to a fair, positive and equitable environment that supports a diverse workforce
  • Act as a brand ambassador for the business area / journey and the bank, both internally and / or externally


Additional Information

Breadth & Depth
  • Key subject matter expert professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related areas
  • Accountable for specialized product development support based on sound product expertise and knowledge of Agile/Scrum processes, roles and practices
  • Integrate knowledge of the enterprise sub-function's or business line's overarching strategy in developing solutions across multiple functions or operations
  • Interpret internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services
  • Lead and integrate cross-function understanding within their own field of specialty, and /or projects with significant resource requirements, risk and / or complexity
  • Solve or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions
  • Use sophisticated analytical thought to exercise judgement and identify solutions
  • Impact the achievement of sub-function or business line objectives within the area they are accountable for
  • Communicate difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders
  • Work autonomously as the lead and guide others within area of expertise
  • Typically reports into a Practice Lead


Experience and/or Education
  • Undergraduate degree and / or product certificate
  • 7+ years relevant experience
  • 3-5 years Product Owner or Agile related delivery experience
  • Certified Scrum Product Owner (CSPO) certification and project management experience considered an asset
  • Scaled Agile Framework (SAFe) certifications or experience operating in scaled agile delivery considered an asset


Hours
37.5

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Category
Management and Executive