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Product Manager

Reference ID: MAR04627-18

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Toronto, ON
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Full Time
Job Category icon
Sales and Marketing

Are you passionate about creating and championing breakthrough digital experiences for enterprise customers?

Join our team!

TELUS IQ™ is at the centre of how we're transforming our enterprise wireless business by lowering cost-to-serve while delivering a superb digital experience.

We are looking for an experienced, passionate and outgoing leader to spearhead the business development and marketing program for TELUS IQ.

If you are passionate about solution selling while working closely with our sales teams, acting as the voice-of-customer bridge to product management and building out marketing programs as a multi-dimensional leader then please read on.

Here's the impact you'll make and what we'll accomplish together!

The successful candidate will play a key leadership role as part of the TELUS IQ team.

In addition to leading business development, you'll have an opportunity to drive the Voice of Customer program, grow the IQ marketing capability and contribute to the overall strategic direction of the business.. All while working closely with the TELUS Business Solutions East and Business Solutions West sales teams as well as our top enterprise and mid-market customers.

With broad-reaching responsibilities and a high degree of executive visibility, you'll have the opportunity to create real, tangible value for TELUS enterprise customers by flexing your strong communication skills, business acumen and leadership grit.

Here is some of what YOU will get to do...
    •Lead business development efforts for TELUS IQ including creation and design of certification programs, rep training and sales engagement initiatives •Run the Voice-of-Customer program including survey design, customer interviews, and other primary research activities •Create and grow the IQ marketing function •Contribute to IQ strategy •Meet with customers regularly either by participating in sales presentations, feedback sessions or supporting tricky implementations •Liaise with product management, operations and customer support to help improve overall customer experience with IQ •Opportunity to manage 1-2 people to help execute against this broad mandate


What YOU Bring to the table...
    •Track record of high-performance in a sales consultant, business development or marketing capacity •Experience supporting B2B software sales and marketing is an asset •Customers First orientation and a history of going above and beyond for B2B customers •Fluency with building effective business cases and articulating succinct business rationale to an executive audience including financial projections •Superlative communication skills to be able to sell ideas to customers, peers, executives, as well as external partners •Natural technical/business curiosity and a willingness to get into the details of a solution so that you can own the experience as the business prime •Strong relationship building and influencing skills within a matrix organization •Adaptable with a track record of balancing immediate needs with long-term priorities •Experience with sales & operations an asset

Required Professional Designation/Certification:
    •University degree, preferably in Engineering or Computer Science •Master of Business Administration (MBA) is an asset

Required Experience:
    •5-10 years' progressive work experience in sale support, business development, product management or marketing

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly ® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Posted: August 18, 2018
Closes: September 16, 2018
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Company Info
10,000+ employees

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About Telus

TELUS (TSX: T, NYSE: TU) is Canada’s fastest-growing national telecommunications company, with $12.3 billion of annual revenue and 13.9 million customer connections, including 8.4 million wireless ...