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Rogers Communications Canada Inc.

Product Manager, Mobile

Toronto, ON
Full Time
An hour ago
Come play a key role in building the future of Digital products for Rogers! Everyone wants to be part of a transformational team - and that's exactly what we're building. A team that innovates and a team that wins.
At Rogers we are committed to creating and growing teams that are digital-first, fast-moving and bold-thinking and are focused on delivering impact with everything they do. Our impressive collection of assets includes media properties, sports teams, sports events & production, venues, e-commerce platforms and a close connection with our Connected Home and 5G Wireless team. Collectively, we touch 30-million of Canadians every month!
Not only is our business strong, but so is our culture. We genuinely care about each other and working in an environment that allows each of us to bring our best authentic selves to work. That starts with our firm commitment to a diverse, inclusive and safe workplace. We're also dedicated to giving back by using our media megaphone to help Canadians who need it most. Our team is All IN on diversity and inclusion - find out more at .
As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are working from home, and are equipped to do so safely and efficiently.
Are you up for the challenge and the fun?  If so, consider the following opportunity!
What you will do:
  • Help develop mobile strategies and plans based on business objectives, analytics, insights, metrics, market trends and groomed through the consumer lens.
  • Conducts strategic planning to prepare product roadmaps; proactively identifies changes in the business and technology landscape, and identifying technical projects required to maintain/enhance service levels.
  • Advice, consult and socialize with key stakeholders involved in prioritized initiatives; documents business opportunities, recommends digital solutions and provides timelines and budget impacts.
  • Identifies new business opportunities, product and service enhancements within strategic objectives and influences business decisions with senior management.
  • Determine report and analyze key performance indicators to track the impacts of the self-serve initiatives across all channels.
  • Identify and lead product portfolio planning (e.g. business case development, operational requirements, cost & pricing analysis, and product scope definition).
  • Using JIRA, documenting epics, user stories, and tasks to provide direction for the development team(s)
  • You will work closely with the developer team to transform business requirements into technical solutions
  • Using Adobe Experience Manager, monitor and implement changes to the apps to ensure customers pain points have been address
  • Help identify and lead product portfolio planning (e.g. business case development, operational requirements, cost & pricing analysis, and product scope definition)
  • Obtain necessary and timely approvals from internal stakeholders for all digital property updates
  • Ensure best practices are used to increase delivery results
  • Manage weekly meetings with key stakeholders providing status updates
  • Obtain necessary and timely approvals from internal stakeholders for all digital property updates
  • Generates reports and provide analytics upon request; works with stakeholders to optimize key metrics
  • Measures and reports performance of Apps, and assess against goals and KPIs
  • You thrive in a collaborative environment, sharing your knowledge with your colleagues, and celebrating success as a team.
  • Lead cross-functional meetings and drive collaboration between stakeholders.  Drive to provide leadership and direction towards accomplishing goals and taking ownership and responsibility from strategy to execution.
What you will bring:  
  • Master's or Bachelor's degree in Business, Technology, Design or equivalent.
  • Minimum 7+ years of online and wireless channel experience within the telecom industry.
  • Keen understanding of the digital ecosystem, trends and customer needs.
  • Understanding of technical aspects of web & mobile applications
  • Creative ability with practical application for digital channels.
  • Highly motivated individual with a naturally inquisitive nature.
  • Ability to multi-task and manage several projects at once.
  • Strong self-management, self-pacing, and organizational skills necessary.
  • Strong communication (written and oral) skills and negotiation skills.
  • Excellent problem solving and decision making skills.
  • Holds self-accountable for achieving established performance objectives.
  • Experience in the implementation of web capabilities
  • Experience with all stages of the Software Development Life Cycle including Requirement Gathering and Analysis, Unit testing, Deployment, Maintenance and Support.
  • Experience in conducting and gathering requirements using various techniques such as interviews and JAD sessions with stakeholders, department heads and end users.
  • Excellent organizational and planning skills
  • Conceptual understanding of website infrastructures and processes
  • Intermediate knowledge using Jira/Confluence is required
  • Knowledge bale using Omniture (Adobe Suite) is required
  • Expert knowledge in Microsoft Office Suite
  • Self-sufficient and ability to operate with autonomy
Here's what you can expect in return:
  • A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays tickets
  • A manager who deeply cares about your development and long-term career at Rogers
  • A team that trusts and wants to win together
  • Smart and accomplished colleagues who are focused on both the "what" and the "how" 
  • Your choice of hardware and software (iPhone or Android/Mac or PC etc.) 
Schedule: Full time
Shift: No Selection
Length of Contract: No Selection
Work Location: 1 Mount Pleasant (083), Toronto, ON 
Travel Requirements: Up to 10%
Posting Category/Function: Digital & Program Management
Requisition ID: 242847
Together, we'll make more possible, and these six shared values guide and define our work:
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what's right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment
What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ .

Posting Notes:  Digital Media 

Job Segment: Telecom, Telecommunications, Program Manager, Network, Technology, Management, Marketing
Location: Toronto, ON, CA Toronto, ON, CA
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