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Part-time Customer Service Clerk

Barrie, ON
Full Time
6 days ago
Department: Georgian Stores
Campus: Barrie
Classification: Support Staff
Posting Date: May 13, 2022
Salary Range: $ 15.33 - $ 20.09 per hour
Hours per week: Up to 24 hours per week
Status: Part-time (Regular)

Reporting to the General Manager, Georgian Stores, the incumbent provides front-line customer service, processes daily sales transactions, shelves books and merchandise in the Barrie Campus Bookstore. Specific duties include, but are not limited to:
  • Retail Sales which includes:
    • Processing customers sales, refunds and exchanges through POS (Point of Sales System), and online order system
    • Answering customer inquiries, in-person, email and via telephone
    • Assisting customers in finding correct text books and general merchandise
    • Calling customers for special order, online order pick ups or inquiries
  • Shelving / Merchandising which includes:
    • Placing labels with correct product
    • Shelving books in alphabetical order
    • Assisting with product return process
    • Assisting with online fulfillment duties (i.e. pick and pack orders)
    • Merchandising gift product on shelves and store window displays
    • Assisting Online Coordinator with social media
    • Participating in events such us Convocation, Orientation, Move-In Day and Campus Pop Up Shops is required

  • Successfully completed a secondary school diploma
  • Six months' experience in a retail environment providing front-line customer service, processing payments using a POS system, merchandising and restocking shelves
  • Experience with shipping and receiving to return stock or accept stock into inventory
  • Communication (written & oral) and interpersonal skills
  • Organizational and time management skills
  • Proven ability to work independently as well as within a team environment
  • Ability to work no-traditional hours (evenings / weekends) as required

Georgian College supports diversity, equity and a workplace free from harassment and discrimination and is committed to an inclusive, barrier-free environment. We invite applications from all qualified candidates and actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to persons of Indigenous ancestry, racialized persons, persons with disabilities, women and members of the 2SLGBTQ community. If you are contacted to participate in the interview, please advise the coordinator of any accommodations needed with respect to any materials or processes used to ensure you have access to a fair and equitable process.

Alternate formats will be provided upon request throughout the recruitment and selection process.

Applications for this position must be received by 11:59 p.m. May 20, 2022. While we thank all applicants, only those contacted for an interview will be acknowledged.
Customer Service and Support