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EY

Oracle CC&B Designer

EY
Location
Toronto, ON
Details
Full Time
2 days ago

The opportunity

Our clients operate in a world where achieving and sustaining performance is more difficult than ever. As a performance improvement professional, you'll be focused on helping them grow and turn their strategy into reality. You'll work in high-performing teams that drive growth and deliver exceptional client service, ensuring you play your part in building a better working world.

Your role of Senior Consultant will be to provide advisory/consulting services to Power & Utilities clients, resulting in increased value and efficiency. You'll help to mentor, coach and counsel their team members and help EY to build an inclusive culture and high performing teams.

Your key responsibilities

The Oracle Customer Care & Billing (CC&B) Designer will primarily translate customer business requirements into high quality solution designs for Oracle Utility products. It will also be responsible for verifying the result code meets the design requirements.
    • Understands the product technologies to be used and applies them appropriately • Using business process engineering techniques, develops technical solutions and management processes to achieve overall objectives by means of implementing solutions • Develops and recommends solutions and strategies, based on the analysis of customers' requirements, business goals, objectives, needs and existing systems infrastructure • Identifies additional product/services opportunities in customer organization • Viewed by customers as a consultant, and performance is typically measured by delivery of agreed solutions within budgeted hours • Works with the Architect and Project Manager to develop a budget for the external design effort • Assists customers to determine business needs and, where appropriate, promote EY's services • Records and publishes detailed minutes of Discovery and Analysis sessions • Understands and documents business processes • Converts a customer requirement into a quality solution • Utilizes existing resources to produce designs • Writes pseudo code for complex logic (without writing the detailed code) • Develops detailed, task-orientated estimates to build and implement extensions or interfaces to the system • Owns the external design and provides support throughout the development and system/integration test phases • Increases the customers' perception of the value of EY's services; continuously works to improve customer service relations • Analyzes software requirements, defines solution parameters and specifications • Applies professional mastery and industry-wide understanding of technology, tools and methodologies to develop solutions in leading edge or critical situations • Anticipates future customer, industry and information technology trends


Skills and attributes for success
    • Strong written and verbal communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues, at all levels. • Challenge and inspire both co-workers and clients to think about challenging situations in new and transformative ways. • By drawing on your knowledge and experience, you'll provide innovative commercial insights for clients, adapt methods and practices to fit operational team and cultural needs and contribute to thought leadership. You'll actively contribute to improving operational efficiency on projects and internal initiatives. • In line with our commitment to quality, you'll consistently drive projects to completion and determine that work is of a high quality. Your role in leading teams or parts of teams on engagements will depend on the size of the engagement and will be under responsibility of higher levels. They will look to you to anticipate and identify risks and escalate issues, as appropriate. • As an influential member of the team, you'll help to create a positive learning culture and will coach and counsel junior team members and help them to develop.


To qualify for the role, you must have
    • Bachelor's degree in Information Technology, Computer Science, or similar field • 2+ years experience in Oracle CC&B Utilities • Proficient in CC&B, Java, Cobol, Oracle Utilities Application Framework, and SQL Scripting • Software Development Lifecycle experience • Extensive experience in coding (Java, Cobol, SQL Scripting and CC&B Configuration Tools) • Extensive experience in technical design (familiarity with the different approaches and plug-in points) • Extensive experience in technical application, including comprehensive knowledge of the delivery process (configuration and code migration, code drops, fix migration lifecycle) • Experience in external design and requirements gathering to assist with the verification of new requirements from existing and new modules • Knowledge in testing phases and test scripting • Able to work independently with very minimal guidance (excluding business processes and client specific requirements • Strong analytic and decision-making abilities • Handle multiple assignments within a fast-paced environment with potential conflicting schedules • Positive, "can do" attitude and ability to work in a team environment • Ability to grasp new technology quickly • Strong interpersonal and communication skills


What we look for

We are looking for passionate leaders with strong vision to lend subject matter expertise to the design the strategic builds for our clients. If you have a genuine desire to help businesses achieve their full potential, this role is for you.

What working at EY offers

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for you

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We're committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. From our actions to combat systemic racism and our advocacy for the LGBT+ community to our innovative Neurodiversity Centre of Excellence and Accessibility initiatives, we welcome and embrace the diverse experiences, abilities, backgrounds and perspectives that make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

About EY

As a global leader in assurance, tax, transaction and consulting services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Make your mark. Apply today.

EY is committed to inclusiveness, equity and accessibility. We encourage all qualified candidates to apply

Category
Customer Service and Support