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The Home Depot Canada

Operations Manager (Weekend Shift) - Vaughan

Vaughan, ON
Full Time
6 days ago
Intro Statement
Precision. Teamwork. Accuracy. In a fast-paced environment they're a necessity. For the Home Depot's new Rapid Deployment Centre (RDC), we know that it will take a certain type of person to understand the importance of these qualities and the role they play in logistics. That's why we empower all of our associates to feel confident in their abilities to handle whatever comes their way.

The Home Depot Canada is continuing to invest in transforming our supply chain with a keen focus on efficiencies. Our new Vaughan RDC will be a state of art mechanized facility enabling real time allocation of product based on store needs. With over 657,000 square feet, this facility will employ a total of 350 associates. Located at Highway 50 and Rutherford Road in Vaughan, this facility will allow us to maximize our reach to stores, in the least amount of travel time

Do you see yourself in this challenging scenario?

Even if you've never had experience in a distribution or warehouse environment, by tapping your inner potential and embracing the hands-on training offered, you'll learn to understand the logistics of supply chain and warehouse operations - and open yourself up to excel in a challenging, yet rewarding career in this exciting new facility.
This is a front-line leadership role leading a department of 30 hourly warehouse associates on a given shift.

Shift: 4PM to 4AM on Friday, Saturday, Sunday

Position Purpose:

The Operations Department Manager is responsible for providing effective front-line leadership and direction for all day-to-operations within their department of responsibility.
The SFC Distribution Centre is a fast pace, high volume, complex operation requiring attention to detail in the areas of daily planning, goal setting, communication, and monitoring progress.
The Operations Department Manager is responsible for building a high performance work culture that consistently drives results, delivers exceptional customer service, while promoting a safe working environment.

Position Responsibilities:
  • Leads and manages the team to achieve the key performance measures and objectives for the site.
  • Develops the daily/ weekly work plan and assigns job tasks in a fair and consistent manner.
  • Sets daily goals, monitors progress and makes required adjustments on the fly.
  • Provides ongoing coaching and training to associates and administers corrective action as per the company policies & standard operating procedures (SOP's).
  • Ensures Associates have the required tools and equipment necessary to perform their jobs successfully.
  • Provides constant feedback to DC associates through the formal review process as well as directs daily communication.
  • Responds to and resolves customer issues in a timely manner
  • Coaches, trains, and develops Associates informally and through formal training programs, providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance based feedback.
  • Maintains a "great place to work" environment by creating an employee-centered work place that demonstrates care and concern for all Associates.
  • Ensures a culture of safety throughout the organization by following Home Depot safety policies and procedures.
  • Monitors and reinforces safety and shrink prevention to all associates
  • Leads and manages functional areas and shifts as assigned
  • Acts with Integrity: Demonstrates responsible, ethical and honest behavior while consistently leading by example; models the desired values of The Home Depot.
  • Champions and creates a customer-focused environment in which excellent service is provided to all Customers. Builds trusting relationships with customers and removes departmental barriers that impede results.
  • Reacts quickly and appropriately to problems and engages in joint problem-solving across departmental boundaries; follows-up in a timely manner to ensure issues are addressed to the customer's satisfaction
  • Inspires and influences others by openly sharing information; communicates clearly and concisely with all audiences; keeps others informed and listens carefully to input and feedback.
  • Demonstrates a comprehensive understanding of The Home Depot business and how his/her actions affect the success of the organization; uses this knowledge to make effective decisions.
  • Enforces safety policies and procedures; is a safety role model; holds associates to a high safety standard.
  • Knowledge/Experience Required:
  • Must meet minimum time-in-position (1 year) and performance management code requirements (M+)
  • Bachelor's degree or college diploma in Operations Management, Business or Supply Chain Management preferred.
  • Minimum 3 years supervisory/ leadership experience in a distribution operation preferred.
  • PLog or CITT designation would be an asset.
  • Experience managing within a mechanized/ automated distribution center with multiple pick-pack processes is a definite asset.
  • Experience with SAP ERP or Manhattan WMS a definite asset.
  • Proficiency in Microsoft Outlook, Word, Excel, PowerPoint and working knowledge of Access and Project Management.
  • Ability to work flexible shifts and hours including weekends and holidays
  • Closing Statement
    Thank you for applying to The Home Depot Canada. When you pursue our distribution opportunities and "unleash your inner orange" you're giving yourself the chance to tap into your inner potential to help others improve their homes - and create better career opportunities for yourself.
    Please note applications will only be accepted online and only those candidates under consideration will be contacted.

    The Home Depot Canada is committed to diversity and is an Equal Opportunity Employer.