"Requires in-depth conceptual and practical knowledge in own technical job discipline and working knowledge of other related technical job disciplines
As a seasoned technical professional, solves a range of complex problems in a creative way, exercising judgement based on the analysis of multiple sources of information
Works independently, receives minimal guidance
May lead projects or project steps within a broader project - may have some accountability for capacity planning
Roles at this level may be increasingly client facing; also acts as a resource for colleagues with less experience
Manage, administer, and maintain, Network Infrastructure Services. This includes network devices, associated software, local and wide area network connections, and communication links to ensure Moneris has a robust, scalable, reliable and efficient Infrastructure on perm and cloud that supports its business.
Provide support, in an automated way when possible, all Network services offerings. Responsible for platform currency, capacity planning, and the reporting of defined SLAs
Participate in projects, implementation, installation and configuration of Network Infrastructure Services.
Team member in a service ownership offerings will help mature and maintain the service. Manage support queue by promptly triaging cases and resolving incidents.
Responsible for the daily operations, including business as usual service and change requests, incident investigation, remediation, troubleshooting, and monitoring of network services, local and wide area network connections, and Datacenter
Rotational on-call is required to support 24/7 critical and production systems
Support project activities, in partnership, with Infrastructure leads and Development teams build the supporting networks for core in-house develop gateways, transaction and payment processing systems
Supports technology standards, processes and policies related to Systems and Storage for the service offerings
Bachelor's degree required; or equivalent work experience
Minimum 4 years of experience working with network infrastructure administration, design and / or management
Proficient in network administration, implementation, monitoring, support and automation
Proficient in leading projects or project steps and communicating progress/approach with technical and non-technical peers/clients.
Proficiency in payment systems and the merchant acquiring business is an asset
To reduce the risk of COVID-19 transmission and to facilitate a safe return to the office for all employees, clients and vendors, Moneris has developed a vaccination standard that requires all employees and contract resources to be fully vaccinated in order to attend company premises, company events or conduct business travel on behalf of Moneris (and provide proof). Bona fide exemptions may be requested in accordance with legally protected grounds.
Note: We welcome and encourage applications from Indigenous people, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.