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My TELUS Architect - TELUS Digital

Toronto, ON
Full Time
4 days ago
Create awesome experiences for our customers.

Join our team

We're a customer-driven and product-minded team within TELUS, responsible for our company's digital evolution. We simplify the path to production so teams can focus on what matters most.

TELUS Digital's mission is to make life easier for millions of customers - and for our team. We build smart, customer-centric and data-driven experiences for, and the My TELUS app.

Our team includes a passionate group of strategists, UX and visual designers, full stack developers, content managers, scrum masters, testers, product owners, people experience specialists, and other digital experts.

Our team members are leaders in local and global technology communities, we value and support communities such as: Tech Masters, NodeSchool, Ladies Learning Code, Women Who Code TO and many more!

Learn more about our team at

Here's the impact you'll make and what we'll accomplish together

We're looking for an Architect familiar with working in an Agile/Lean environment to evolve My TELUS' platform and capabilities and enable our customers self-serve experiences. The My TELUS team consists of multiple autonomous delivery squads with dedicated Product Owners, Designers, Developers, and QAs. Collectively, the My TELUS team owns the E2E customer journey across web and app experiences. In this role as an Architect, you will combine your skills as a leader, strategist, and executor to formulate, plan, evangelize, and execute both the near-team and long-term architectural vision of My TELUS.

Here's how
    •Works across squads to develop and foster a culture of architecture that allows for iterative, autonomous development and future scaling. Guides squads in anticipation of future use cases and helps them make design decisions that minimize the cost of future changes •Has expertise in a set of related squad's domains, including the breadth of services, how they interact, and data flows between systems •Ensures cross-squad and cross-tribe dependencies are noted and well understood by all squads involved and other relevant stakeholders. Works across squads and tribes to foster a culture of priority setting and urgency in alignment with organizational strategy •Successfully manages cross-squad commitments, their progress, and roadmap to delivery. Anticipates and communicates blockers, delays, and cost ballooning across squads, before they require escalation. Ensures expectations across squads and stakeholders are clarified between all parties involved


You're the missing piece of the puzzle
    •Thinks about practices and processes that affect several squads, discusses improvements with appropriate parties, and drives implementation. Usually collaborates with others to improve organizational practices and processes •When taking action, weigh cost and value in order to make the most economic action. Uses this thinking in their own work, and to foster a culture across several squads where people apply economic thinking to make timely decisions •Reviews cross-squad work critically and ensures it's appropriately broken down and prioritised •Consistently writes production-ready code that is easily testable, easily understood by other developers, and accounts for edge cases and errors. Understands when it is appropriate to leave comments, but biases towards self-documenting code •Works across squads and with their business stakeholders to foster a culture of seeking out feedback and using it as a tool for growth. Actively demonstrates these behaviours •Mentors across squads in an open, respectful, flexible, empathetic manner
Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
Information Technology