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Regional Sales Manager - Broker Services

Ottawa, ON
Full Time
3 days ago
Company Overview

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Department Overview
The Broker Sales Department offers a range of mortgage financing products and is responsible for obtaining mortgage business volume nationally from independent brokerage firms and their respective brokers. All sales are generated by both the in-field Regional Sales Managers and the centralized Inside Sales Managers. Through their efforts and TD Mortgage Solutions' credit adjudication support, Broker Sales contributes to the $28+ Billion in annual RESL originations.

Job Description
  • Reporting to the Senior Manager, Broker Services, the Regional Sales Manager is responsible for the performance management of their market's top 100 broker partners and the broader broker community.
  • This is a key sales management position within TD Broker Sales, by being the primary resource person for high-value broker relationships for the RESL department at TD.

  • The Regional Sales Manager uses a disciplined approach to a rigorous and transparent sales management process, which includes planned sales activities, coaching and regular ongoing documented summaries and tracking.
  • Proactive and reactive approach to brokerage firm offices and their brokers, by making planned and reoccurring out-bound "coaching" calls to high-value relationships, as well as troubleshooting incoming inquiries as a subject matter expert, for the purpose of achieving agreed upon mortgage referral business results.
  • Database management and regular email communication containing current industry knowledge, product and policy updates, pricing modifications and any other time / industry sensitive information.
  • Dynamically manage the top 100 list on an ongoing basis;
  • Provide RESL subject matter and operational expertise to expedite business dealings with TD.
  • Prepare a Marketing Sales Plan, including annual and quarterly goals, and volume forecasting; meet with broker owners and their brokers, obtain business volume commitments and forecast results and estimate total potential business volumes.
  • Act as a primary liaison with TD Mortgage Solutions and broker partners.
  • Attend and participate in broker related industry events.
  • Provide industry competitive analysis, including pricing, products and programs to the Senior Regional Manager.

Additional Information
  • In addition to a strong sales background, mortgage, credit adjudication, coaching and sales management experience are considered assets.
  • Positive attitude, quick start and self-motivator, along with entrepreneurial skills.
  • TD Canada Trust product and policy knowledge; RESL subject matter expert.
  • Strong organizational awareness and the ability to influence internal business partners to find quick solutions to support broker partners.
  • Experience working with 3 rd party vendors and external "B2B" partners.
  • Excellent English (English / French in Quebec) communication skills, both written and verbal, as well as experience making presentations to large and small groups.
  • Willingness to work evenings and some weekends, and to participate in some industry events.
  • Knowledge of MS Power Point software for presentations, Excel and Word is required.
  • Previous business development and sales management experience is considered an asset.
  • Proven success in a competitive and demanding sales environment.
  • Demonstrated ability in achieving business objectives through business planning activities, coaching and skills development.
  • The incumbent needs to have strong impact and influencing skills and understands how to execute in a dynamic environment.
  • Education: University degree or equivalent.



At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
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